FAQs
About the Greenfield public Library
- About the Library
- Friends of the GPL
- GPL Blog & Communications
- You can sign up to get information about our programs, emailed right to your inbox!
- Our blog is a great place to learn about library events, discover new books, and explore the resources the library offers.
- We have Substacks written by library staff. Sign up for one or all!
- Dany@GPL by Danielle
- On the Same Page by Jeremiah
- The Runaway Bookcart by Tarah
- GPL Board of Trustees
- Jonathan Cohen-Gorczyca, chair
- Sarah Ahearn Bellemare
- Bill Benson
- Doris Cowdrey
- Ann Dillon
- Sam Wood
- Jim Zaccara
- GPL Foundation
- Show 3 More...
- Staff
- Anna Bognolo
Library Director
(413) 772-1544 x5109
anna.bognolo@greenfield-ma.gov - Lisa Prolman
Assistant Library Director
(413) 772-1544 x5108
lisa.prolman@greenfield-ma.gov - Jeremiah Rood
Head of Borrower Services
(413) 772-1544 x5100 - Ellen Lavoie
Head of Children's Services
(413) 772-1544 x5104 - Shawn Fellows
Administrative Assistant
(413) 772-1544 x5106 - Francesca Passiglia
Teen Librarian
(413) 772-1544 x5120 - Nancy Little
Information Services Assistant
(413) 772-1544 x5124 - Pamela McBride
Information Services Assistant
(413) 772-1544 x5124 - Jesse Cole
Technical Services Coordinator
(413) 772-1544 x5122 - Delia Lavigne
Assistant Head of Borrower Services
(413) 772-1544 x5100 - Tarah Dunn
Library Assistant - Shannon Gilcreast
Library Assistant - Mandy Higgins
Library Assistant - Bridget Kowal
Library Assistant - Marko Packard
Library Assistant - Volunteering Opportunities
- Training and Supervision
The Library Director and Volunteer Coordinator coordinate the in-house volunteer program. Volunteers will receive specific training in their assigned duties from the library staff member who directly supervises their work. All reasonable care will be taken to ensure the safety of volunteers. - Work Schedules
Volunteers shall only work during hours when adequate supervision is available. Typically, a volunteer works a 2-3 hour time slot once each week. Individual work schedules and specific time commitments will be mutually arranged in advance by the volunteer and the Director or immediate supervisor. - Training & Supervision
The Homebound Volunteer Coordinator supervises the homebound delivery program. The Coordinator provides continual support and guidance to homebound volunteers in their interactions with at-home patrons and in their selection of materials. The Coordinator also works closely with library staff to facilitate borrowing and delivery of library materials to the homebound. - Work Schedules
Individual schedules and specific delivery times will be mutually arranged by the delivery volunteer and the homebound patron. - Zines @ GPL
- Does the library offer notary services?
- notarize deeds, mortgages, or any other document that is part of a real estate transaction, or various types of financial documents.
- provide copy certification for government issued IDs, immigration forms and certificates, or vital records
- act as a representative for any third party
- provide any advice on immigration or other legal matters.
- How can I offer a program at the library?
- How do I apply for a job at the Greenfield Public Library?
- How do I borrow at hotspot from the library?
- How do I pay my fines?
- Login to your account.
- Follow the instructions under the View and Pay Charges to pay any fees on your account.
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- How Do I Volunteer at GPL?
- Training and Supervision
The Library Director and Volunteer Coordinator coordinate the in-house volunteer program. Volunteers will receive specific training in their assigned duties from the library staff member who directly supervises their work. All reasonable care will be taken to ensure the safety of volunteers. - Work Schedules
Volunteers shall only work during hours when adequate supervision is available. Typically, a volunteer works a 2-3 hour time slot once each week. Individual work schedules and specific time commitments will be mutually arranged in advance by the volunteer and the Director or immediate supervisor. - Training & Supervision
The Homebound Volunteer Coordinator supervises the homebound delivery program. The Coordinator provides continual support and guidance to homebound volunteers in their interactions with at-home patrons and in their selection of materials. The Coordinator also works closely with library staff to facilitate borrowing and delivery of library materials to the homebound. - Work Schedules
Individual schedules and specific delivery times will be mutually arranged by the delivery volunteer and the homebound patron. - How much can I borrow?
- 50 books
- 10 DVDs
- 10 Books on CD
- 20 Magazines
- 20 Music CDs
- Are legally blind with vision of 20/200 or less, or have a visual field no greater than 20 degrees
- Have corrected vision, but cannot see well enough to read with comfort for extended periods of time
- Have a physical condition that makes holding a book difficult
- Have been certified by a “competent authority” (a professional such as a doctor, ophthalmologist, registered nurse, librarian, or social worker) as having a perceptual or reading disability and unable to read printed works to substantially the same degree as a person without an impairment or disability
- Printing Costs
- B&W single side: $.20/page
- B&W double sided: $.40/page
- Color single side: $.50/page
- Color double sided: $1.00/page
- What is Homebound Delivery?
- Your volunteer will visit your home at least every three weeks to make deliveries and to pick up materials you are returning.
- In addition to books, you may request audio books, magazines and DVDs.
- Greenfield books and audio books will circulate for six weeks at a time. DVDs and magazines will circulate for one week.
- All Greenfield materials may be renewed by phone two times. Call the library circulation desk at 772-1544 to renew your materials, or ask your volunteer to renew them for you.
- Your volunteer will carry your books to and from the library in a Greenfield Public Library book bag.
- At each visit, your volunteer will keep a list of the books she or he is leaving with you.
- Your volunteer will call you within 24 hours before each visit to pick up or deliver books so that you can agree on the time and details for the visit.
- For information or to sign up for the program call Borrower Services at 413-772- 1544 x 5100
- What is in the GPL Library of Things?
- Mobile Hotspots* (18+ only, click the link for the waiting list)
- Technology Kits* (18+ only, click the link for the waiting list)
- Blood Pressure Cuffs
- Knitting Needles
- Kill-a-Watt Monitors
- Learn to Knit Kits
- Soil Health Test Kits
- Fishing Kits (seasonal; 15+)
- Ukuleles
- Bike Locks
- Nintendo Switch (in-library use only)
- Meta Quest 2 VR (in-library use only)
- Nintendo Switch (in-library use only)
- Knitting Needles
- Gardeners will be asked to register in the GPL Seed Library Registration Binder.
- Gardeners may borrow up to 5 types of seeds, 4 different vegetables and 1 herb or flower (due to limited availability), or 5 different vegetables total, per season.
- Gardeners will record the types of seeds they borrow in the log book with the following information:
- Name of the vegetable, herb, or flower
- Date borrowed
- Limits: Gardeners may borrow up to a small scoop of seeds per variety, or a 'pinch' if the seeds are small, such as carrot, parsnip, and radish seeds.
- Gardeners are encouraged to allow some of their crop to go to seed so that the GPL Seed Library can continue to 'grow'
- Seeds should be dry and clean and should be open-pollinated, non-gmo, heirloom, organic varieties from healthy plants
- Seeds that are 'returned' to the library need to be labeled with (minimum details):
- Common name
- Variety name
- Year harvested
- Extra details to include:
- Town where your garden is located and the plants were grown
- How long it takes to grow
- Uses (ex. soup, dry, or shelling bean)
- Growth habit (ex. bush/pole or determinate/indeterminate)
- Description
- Planting instructions
- Acceptable Use (Computers and Internet)
- Using library workstations for any illegal or criminal purpose that violates local, state, or federal laws (including, but not limited to, committing fraud; hacking; or engaging in communications which are libelous or slanderous);
- Viewing child pornography;
- Deliberately displaying obscene images;
- Violating copyright law or software licenses;
- Removing privacy screens;
- Compromising the privacy of users;
- Attempting to gain unauthorized entry to the library's network or to cause degradation of system performance;
- Attempting to install, delete, or modify library software; attempting to install or run any programs that have not been installed by the library;
- Downloading software from the Internet onto library computers or onto disks;
- Moving or changing the arrangement of library computers and attached equipment;
- Damaging computer equipment or software in any way.
- Disrupting the intended use of the library Internet computers.
- Art Exhibit Policy
- Conference room
- Meeting room
- Childrens room
- Artist Statement/cover letter (300 words maximum)
- Resume and/or artist bio
- Artwork images
- Digital jpegs OR
- Photographs printed on 8 ½ x 11 paper, image size no smaller than 5 x 7 and only two images per page
- If the images shared are not the actual artwork that will be exhibited but are examples of the work intended to produce, final exhibition pieces must be presented to the art committee at least two months prior to the exhibition installation date.
- Corresponding list of artwork with medium and dimensions
- Website/social media for artwork (if applicable)
- Proposed hang of the artwork if unframed
- Behavior Guidelines
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Disruptive behavior, such as creating loud noises, loud talking, screaming, or banging on computer keyboards.
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Using profane or obscene language.
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Neglecting to provide proper supervision of children (see also Greenfield Public Library Children’s Room Policy; please also see our Teen Policy for addition guidelines).
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Chewing, spitting, or rolling cigarettes inside Library facilities or on Library grounds.
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Bringing in garbage and/or articles with a foul odor. All bags and other articles are subject to inspection by security and other authorized personnel. The Library reserves the right to limit the number and size of items brought into the library.
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Leaving packages, backpacks, luggage, or any other personal items unattended. These unattended items are subject to inspection, confiscation and disposal by security and other authorized Library personnel.
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Using or parking wheeled devices inside the Library. These restrictions do not apply to ADA assistive devices, wheelchairs, walkers, and baby strollers.
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Lying down or appearing to be sleeping in the library; having feet on furniture; monopolizing/obstructing space to the exclusion of others, or blocking aisles, exits or entrances.
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Entering the Library without a shirt or shoes, or removing one’s footwear or shirt while in the library, or being otherwise attired so as to be disruptive to the Library environment. Appropriate attire must be worn in the Library at all times (e.g. shirt, pants, and shoes.)
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Having offensive body odor or personal hygiene so as to unreasonably interfere with other library visitors’ or staff ability to use the library.
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Using restrooms for bathing, shampooing, shaving or doing laundry; engaging in personal grooming such as nail clipping in public areas.
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Moving Library furniture; more than one person in a chair.
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Bringing animals other than service animals necessary for disabilities.
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Distributing literature, soliciting business or contributions, or conducting surveys not authorized by the Library except for ballot question petitions and public office nomination signature solicitations.
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Placing any tables, signs or other structures not authorized by the Library on Library property.
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Parking in the Library’s public parking lots during the hours the Library is open while not inside the Library or participating in programs on Library grounds.
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Being under the influence of alcohol or illegal drugs.
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Smoking cigarettes, and other tobacco or marijuana use, including but not limited to tobacco substitutes and electronic cigarettes, inside Library facilities or on Library grounds.
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Possessing alcohol.
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Entering the library or Library grounds while under a trespass order.
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Using abusive language; or racial, ethnic or sexual epithets.
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Stealing, damaging, or altering Library property (valued under $250)
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Stealing or damaging the personal property of another Library user (valued under $250)
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Damaging or defacing Library materials.
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Using false identification to obtain a Library card, or using another person’s Library card without permission.
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Verbally or physically harassing other Library visitors or staff (i.e. engaging in deliberate or repeated behavior that is aggressive and/or hostile), including stalking, prolonged staring, lurking.
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Sexual harassment of staff or patrons (behavior characterized by the making of unwelcome and inappropriate sexual remarks or other advances)
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Engaging in any other behavior that would constitute a misdemeanor under applicable law.
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Carrying firearms or dangerous weapons of any type.
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Assault, fighting, pushing, shoving, challenging to fight, threats or threatening.
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Verbally or physically threatening harm or injury to other Library visitors or staff.
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Offensive touching, obscene acts such as sex acts, and indecent exposure.
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Selling, using, or possessing illegal drugs.
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Interfering with another person’s right to use the Library or with the Library staff’s performance of their duties, including but not limited to screaming, fighting, pushing, shoving, or throwing things.
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Stealing, damaging, or altering Library property (valued at $250 or above)
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Stealing or damaging the personal property of another Library user (valued at $250 or above)
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Trespassing in nonpublic areas.
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Refusing to leave Library property after being issued a trespass notice.
- Children's Room Policy
- The Children's Room is for use by children from birth to age 12.
- Children under the age of eight must have a parent/caregiver in immediate vicinity of (and in visual contact with) the child. During a program held in the craft room, we ask that the parent/caregiver remain within the Children's Room, unless their child requires assistance with the activity.
- Children eight to 10 may be in the Children's Room unaccompanied as long as their parent/caregiver is within the library building and has checked in with the Children's librarian. A Parent/caregiver should indicate to their child where they will be within the library building and communicate a plan to reconvene. In case of emergency or disruptive behavior, the library staff will contact the parent/caregiver via the library intercom.
- Children 10 to 12 may come to the library unaccompanied by a parent/caregiver. They will be required to check in with the Children's librarian. If problems arise, they may be asked to leave and/or the parent/caregiver may be contacted.
- A caregiver over the age of 12 may accompany a younger child.
- Adults not accompanying a minor are only invited to access the Children's Room to borrow materials or ask for help in locating resources.
- Patrons' privacy, including that of minors, prohibits library staff from providing information to patrons calling the library regarding the whereabouts of a child or passing messages to children.
- A parent/caregiver is welcome to photograph/video only their own child while participating in programs or enjoying the Children's Room.
- Children, and their parents/caregivers, are required to respect library property and to act in a manner appropriate to the use and function of the library and its resources.
- A parent/caregiver is responsible for their child's behavior at all times, even when they are not present. Parents will be contacted if an issue arises with the behavior of their unaccompanied child.
- A child aged 10-12 (that are allowed unaccompanied) may be asked by the staff in charge to leave the library as a result of unacceptable behavior. If this occurs twice, the child and their caregiver will need to make an appointment with the Director before being allowed to come back to the children's room.
- Children under age six who wish to use a computer must be supervised by an adult at all times.
- It is the responsibility of a parent/caregiver to ensure appropriate use of the computer equipment by young children.
- Failure to comply with policies, procedures and staff direction regarding computer use may result in the loss of computer privileges.
- Children and their parents/caregiver should be aware of the closing times of the library.
- Library staff and volunteers are not responsible for children who are left unattended.
- If a child has been left at the library without a ride or assistance home at closing time, every attempt will be made to contact a parent/caregiver by telephone.
- Staff are not permitted to remain after hours with an unattended child nor give him/her/they a ride home or to any other location.
- If a parent/caregiver of a child aged 10 and under cannot be reached, the Greenfield Police will be called to escort the child home or to keep the child until a parent/caregiver can be reached. A staff member will remain with the child until the police have arrived.
- When the library needs to close unexpectedly due to an emergency or inclement weather, the Children's room will close and unaccompanied children will need to exit the library building.
- If the public schools close early due to inclement weather, or if such a closing seems likely, parents/caregivers are asked to instruct their unaccompanied child not to visit the library, as the library may also need to close early.
- Collection Development Policy
- Purpose and importance.
- Authority and reputation.
- Accuracy.
- Style clarity, and presentation.
- Style.
- Creativity,vitality.
- Literacy merit, significance.
- Appeal.
- Authority.
- Library Journal
- Booklist
- Kirkus
- Boston Globe Books Section
- Publisher's Weekly
- NPR Book Section
- New York Times Book Review & Best Seller Lists
- Publisher's Catalogs
- School Library Journal
- The Horn Book
- Bulletin of the Center for Children's Books
- Ingram High Demand Reports
- Availability of updated or revised material
- Circulation and usage
- Condition
- Dupication in the collection
- Inaccuracy of content
- Value as a classic
- Greenfield Zine Creators and/or Zines About Greenfield and Franklin County
- Politics/Social Justice
- Self-Care
- DIY Topics
- Spirituality
- Perzines (autobiographical zines)
- LGBTQIA+
- Poetry and Other Literature
- Education
- Technology
- To raise the awareness about the importance of zines;
- To encourage patrons to make their own zines;
- To support GPL library programming about zines
- Because of the homegrown nature of zines, donation of zines is one of the primary ways to acquire zines and is encouraged, especially if the creator is from Greenfield or a zine's subject is Greenfield or Franklin County. The creator who donates their zine will fill out an intake form to give the Library permission to add the title to the collection.
- Staff will also use distros (zine "stores") to acquire zines. Creators who distribute their titles through a distro will not need to fill out an intake form as the creator has given tacit permission by using a distro to distribute their work to the public.
- GPL will also accept donations from third parties where the donor is not the author of the donated zines. Library staff will attempt to contact the original creators (where possible) to get consent for their work to be placed in the collection.
- consent for their work to be placed in the collection. Library staff will decide whether to accept the donation of a title to the zine collection. The Library reserves the right to utilize donated materials in whatever way best benefits the collection and services. No donations are accepted unless given to the Library without restriction. Items from the zine collection may be removed according to our broader Collection Development Policy due to condition, low circulation, or change in the zine collection's scope or purpose. As with the rest of the collection, the Library will not act in the role of censor for any age level, material type, or subject matter.
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- Donation Policy
- Books through bars in Turners Falls (with various drop-off locations in Greenfield)
- The Franklin County House of Correction
- Local area elder housing locations, hospitals, or shelters
- Roundabout Books
- Fundraising
- Hotspot/Technology Kit Lending Policy
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Hotspots may be requested by calling the Information Services desk at the library at: 413-772-1544, opt. 6, during normal business hours. All devices must be checked out at the Information Services desk.
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Hotspots are not filtered, unless part of a Technology Kit, which are required by grant to be filtered.
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Hotpots must be picked up within three (3) days, or the device will be set aside for the next user.
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Hotspots MUST be returned to a GPL library service desk. Do NOT place the hotspot in the book drop or return it to another library.
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Hotspots should be returned with the charger, SIM card, battery, and case to the Library in the same good working condition as it was when it was checked out.
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If the hotspot is not returned within three days after the due date, service will be turned off and the hotspot will become unusable. Due dates can be found by accessing your library record online at: https://greenfield.cwmars.org/ and logging in to your account, by requesting a receipt upon checkout, or by calling the library.
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If the hotspot is damaged or not working, return it to the Information Services desk. Report the nature of the damage to a staff person.
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The Library is not responsible for any files, data or personal information accessed/transmitted using the hotspot.
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The Library will have no liability for direct, indirect or consequential damages related to the use of the mobile hotspots, including loss of data, or privacy invasions. Those who use the hotspots do so at their own risk and assume full liability for their actions.
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Hotspot users are accessing the internet through the T-Mobile network, not the Library’s network.
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Illegal acts involving Library equipment or services may also be subject to prosecution.
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Technology Kits may be requested by filling out the Technology Kit Request form above.
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Technology Kits can also be reserved by calling the Information Services desk at the library at: 413-772-1544, opt. 6, during normal business hours. All devices must be checked out at the Information Services desk.
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Technology Kits must be picked up within three (3) days, or the kit will be set aside for the next user.
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Technology Kits MUST be returned to the Information Services desk at the Greenfield Public Library. Do NOT place the Technology Kit in the book drop or return it to another library.
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Technology Kits should be returned with the laptop/tablet, charger, mouse,mobile hotspot, and case to the Library in the same good working condition as it was when it was checked out.
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The borrower is responsible for costs associated with damage, loss, or non-return of the laptop/tablet, mobile hotspot, mouse, charging cord, and case.
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Accounts billed for a Technology Kit that have not been returned may be submitted for collections and the account charged an additional $15.00 non-negotiable collection fee.
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If any pieces of the Technology Kit are damaged or not working, return it to the Information Services desk. Report the nature of the damage to a staff person.
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The Library is not responsible for any files, data or personal information accessed/transmitted using the Technology Kit.
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The Library will have no liability for direct, indirect or consequential damages related to the use of the Technology Kit, including loss of data, or privacy invasions. Those who use the Technology Kits do so at their own risk and assume full liability for their actions.
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Illegal acts involving Library equipment or services may also be subject to prosecution.
- Kitchenette Use Policy
- Use of the kitchenette should be requested on the Meeting Room Application. Groups and organizations are responsible for compliance with Massachusetts requirements for a “Potluck Event".
- The kitchenette is for serving purposes only. Cooking on the premises is not permitted. A microwave is available for reheating purposes only.
- User groups are required to provide their own food supplies and any utensils not already available in the Kitchenette (see below).
- Food and beverages must be served and consumed only in the meeting and conference rooms or in the cafe.
- All food, trash and related items (plates, utensils, etc.) must be removed by the group or organization at the end of the meeting/program.
- Any items left behind in the kitchenette/refrigerator will be disposed of.
- Groups shall, at their own expense, procure any license or permit necessary for serving alcohol, as per City Licensing regulations.
- It is the responsibility of the group or association to leave the room in a clean and orderly condition.
- A sink
- A full sized refrigerator
- An electric tea kettle
- A coffee maker
- A microwave (reheating only)
- Neither the Trustees of the Greenfield Public Library, nor the City of Greenfield, shall be held responsible for injury to persons or property that may occur while the kitchenette is being used.
- The Library is not responsible for damages or loss of materials, supplies, or equipment owned by the group and used in the library.
- Library Visitation Policy
- Makerspace Policy
- All hair, jewelry accessories must be tied back, tucked away, removed before using tools in the Makerspace.
- Shoes must be worn at all times in the Makerspace.
- Do not use broken tools and machinery. Please report these to library staff immediately.
- Keep your workspace clean and organized. Be cognizant of tripping hazards, sharp tools, spills, etc.
- Not sure how to use a piece of equipment? Please ask a staff member. Training is required for certain equipment: sewing machines, Cricut machines, button makers, etc.
- Please clean up your space and leave the room exactly as you found it.
- Meeting Room Policies and Usage
- The Community Meeting Room (maximum capacity 90 people; includes a kitchenette. Click here to access Kitchenette Policy).
- Conference Room (maximum capacity of 25 people; has Zoom access; some training required for use.)
- Click here to check for room availability before completing the Meeting Room Request Form
- Click here to access the Meeting Room Request Form.
- Library programs and meetings.
- Library related groups, such as Foundation, Friends and Trustees.
- City Departments and school-related programs
- Civic and nonprofit groups presenting meetings of public interest. In case of emergency, city boards will take priority over non-profit uses of the rooms.
- Other groups not included above, and not specifically excluded in the Greenfield Public Library Meeting Room Policy.
- Priority use of meeting rooms is for library programs and events, but they may be used for gatherings by local non-profit and not-for-profit groups and organizations, and can be reserved up to 12 weeks (90 days) in advance.
- Because of the high demand for meeting rooms, no group may be booked more than once per month (per group). Groups may only have three meetings scheduled at any one time.
- The rooms may not be used for social functions such as private parties, luncheons, etc. unless an exception is made by the Library Director. If such an exception is made, a fee will be charged.
- The meeting rooms at the Greenfield Public Library may not be used for selling, soliciting business, or any other for-profit activities. Exceptions are made for authors or musicians selling books or CDs in connection with events sponsored by the library, a library-affiliated group, or other approved organizations. Trade-published authors may arrange for a third-party bookseller to sell their books during author events at the library. While a monetary donation from book sale proceeds to the library is appreciated, it is not required. To ensure accessibility, library staff will provide library copies of the author’s books for borrowing by those unable to purchase them. Please note that library staff cannot assist with or manage sales transactions.
- Meeting rooms may also not be used for fundraising activities, except for events hosted by library-affiliated groups where the purpose is to raise funds specifically for the benefit of the Greenfield Public Library.
- The size of the group cannot exceed the capacity of the specific meeting room (see above).
- Library facilities may be reserved for political activities, meaning meetings in support of particular candidates, ballot questions, or other similar partisan activities. The library shall provide equal access to groups wishing to use the meeting rooms, providing said groups comply with all other provisions of this policy (including those prohibiting selling and fundraising)
- The expressed viewpoint of any group wishing to use the room shall not be the determinant of whether a reservation is approved by the library. The Greenfield Public Library does not affiliate itself with any group reserving a library meeting room, unless the event is co-sponsored by the library as part of regular library programming. Acceptance of a room reservation does not imply endorsement by the Greenfield Public Library of the reserving group's message or viewpoint.
- During open hours, use of the meeting spaces cannot interfere with the normal operation of the library.
- The group or association is responsible for the security, safety and behavior of the group. If the Board of Trustees, or the Library Director as their designee, in consultation with the Greenfield Police Department, determines that police presence is advisable at a scheduled meeting, the group using the meeting room will be required to hire one (or more) officer(s) at their own expense. Failure to do so will result in cancellation of the meeting/event.
- Children must be supervised by group members and pick up of children must be monitored by the group (Please see Children’s Room Policy).
- Library staff are not responsible for relaying messages to individuals in the meeting rooms.
- Any meeting held in the meeting rooms must be free.
- Meeting rooms cannot be used for commercial purposes, for the solicitation or development of business, or for any collections or sales of goods and services, except in the case of authors or musicians who are selling books or CDs in connection with an event sponsored by the library or a library-affiliated group.
- Crafts that may cause a mess or spill are not permitted in these rooms.
- Wall hangings are to remain undisturbed. Nothing may be hung on the walls by the group.
- Decorations and/or displays must be limited to the tables or easels. Any other requests must be cleared through the Library Director. Materials on display in the meeting rooms are not to be moved or rearranged.
- Library staff are not responsible for and will not monitor personal items left unattended in these rooms regardless of value or circumstances.
- The Library does not provide special services such as the use of: a fax machine, copier, or other business center services.
- The Library should not be used as the mailing address for any group or organization not affiliated with the Library.
- Please keep all doors shut until the time of the program.
- Groups using the meeting room or conference room will be held responsible for any costs incurred by the Library or the City for any damage to the spaces.
- No storage facilities are provided.
- No animals, other than service animals, are allowed, unless as a part of a Library-sponsored program.
- Smoking, vaping, any tobacco use, the use of open flames, or any alcohol (unless as part of a properly licensed program) or drug use are prohibited.
- Meeting rooms will NOT be available if the library is closed due to inclement weather, emergency conditions, or holidays. Notification of last-minute or emergency closings will be attempted but may not always be possible. Groups are advised to call ahead if uncertain whether the library will be open or to visit the library website for updates.
- The Library reserves the right to cancel the use of the facilities as the result of an emergency. (CODE: BQE)
- The Meeting rooms are available during regular library hours, and after hours (once the appropriate technology is in place). After hours usage requires that the organization or individual who requests the use of the meeting room receive training from library staff on closing procedures at least 24 hours before the event. Failure to make this arrangement will result in forfeiture of the room reservation.
- Reservation requests must be made by adults using the online Request Form.
- Reservations shall be accepted, subject to the provisions of this policy, in the order received.
- Use of the Kitchenette, located in the Community Meeting Room, must be requested at the time of reservation of the room.
- Reservations may be made no more than three months and no less than 2 weeks in advance of the event. Scheduling requests submitted less than 2 weeks in advance will be accommodated when possible.
- Cancellations must be received at least 2 days in advance of the scheduled meeting. Failure to do so may forfeit the right of the group/individual to reserve rooms in the future.
- Library administration shall have the right to cancel, re-schedule or transfer meeting room locations or dates that conflict with library sponsored programs and/or special events. In such cases, the library will give at least 2 weeks advance notice.
- Permission for use of meeting rooms is not transferable.
- Groups are responsible for arranging furniture as they desire and returning the room to an orderly and clean condition before leaving. Furniture may not be moved in or out of meeting rooms. No items may be taped, tacked, or otherwise affixed to walls or wall hangings.
- Meeting attendees are encouraged to park at the Greenfield Parking Garage at 40 Olive Street in order to keep the library parking lot available for library patrons.
- It is the obligation of the organization or individual who requests use of a meeting room, when the Library is closed to completely secure the building and make sure there are no people left inside at the conclusion of the meeting. An individual representing the group is required to collect the key to the Library and get instructions on how to secure the building at the conclusion of the meeting. Obtaining the key and being given instructions on securing the building must occur during normal library operating hours when library staff are present in the building. Failure to make this arrangement will result in forfeiture of the room reservation.
- Setup and cleanup is the responsibility of the person or organization booking the room and must be completed within the reserved time. The condition of the room must be orderly and clean when vacated.
- If the room requires additional cleaning after a meeting, the contact person for the group will be charged at the rate established by the Library, which is $50/hr.
- The Library reserves the right to revoke or refuse permission to use the meeting rooms, including canceling reservations, when the Library Director, in conjunction with the Board of Trustees, deems that action to be in the best interest of the Library and/or City. Factors including, but not limited to, a group or its members' violation of this or any other library policy, or the possibility that a proposed meeting or event will be disruptive to library services and programs, impede the work of library staff or the ability of patrons to use library facilities, or endanger the library building or collections will result in rejection of the meeting room reservation.
- Groups may be required to obtain and provide proof of insurance in an amount to be determined by the Library Director if it is determined that such coverage should be provided. Groups and individuals reserving the library meeting rooms agree to indemnify, defend and hold the City harmless for any damages or other liabilities arising from their reservation and/or use of the meeting rooms, including if such reservation is denied.
- Groups showing movies or documentaries must provide proof of having public performance rights to do so. Per legal agreements, the Library’s license cannot be used by any other group or organization.
- Once a meeting room reservation has been approved the content or description of the event in the meeting room request form cannot be changed without informing the library at least two weeks in advance. If this occurs, the Library has the right to cancel or postpone the event.
- Requests to have food during meetings or programs held in either the meeting rooms must be indicated on the Meeting Room Application form.
- Groups shall, at their own expense, procure any license or permit necessary from the Board of License Commissioners.
- All trash must be placed in the proper disposal receptacle.
- Groups who wish to use the Library’s projector system are strongly encouraged to test their equipment for compatibility ahead of time. Technical questions can be addressed to our Information Services department. No technical assistance is available on evenings after 5pm or on weekends due to staffing.
- Library staff are usually not able to assist with audiovisual/technological troubleshooting during the course of an event. Groups that are planning to use the library's audiovisual equipment are strongly encouraged to schedule a time for an orientation to the equipment prior to their event. Orientations may be arranged by contacting the Information Services department.
- If audiovisual equipment or furniture is damaged during an event (including its setup or cleanup), or if a room is not left in clean condition, the group holding the room reservation will be responsible for reimbursing the library for expenses related to cleaning the room or repair/replacement of furniture and equipment.
- Use of the Zoom Room
- Non-city department groups wanting to use the Zoom Room equipment must have their own Zoom account. Per the city’s Zoom license, the library’s account can only be used by city departments. No technical assistance is available on evenings after 5pm or on weekends due to staffing.
- Groups wishing to use the library’s Zoom Room are strongly encouraged to test their equipment for compatibility ahead of time. Technical questions can be addressed to our Information Services department. No technical assistance is available on evenings after 5pm or on weekends due to staffing.
- Publicity must clearly state who is sponsoring the program. The Greenfield Public Library does not sponsor these programs and no inference should be made. For example: "Presented by [Group name]" and “held at GPL."
- Publicity must include a contact telephone number (not the library phone number).
- Library administration must receive final copies of any publicity.
- Neither the Trustees of the Greenfield Public Library, nor the City of Greenfield shall be held responsible for injury to persons or property that may occur while a meeting room is being used.
- The Library cannot be held responsible for loss or damage to materials, supplies, or equipment owned by the group and used by them in the library.
- Miscellaneous
- Postings of forthcoming educational, social, civic, charitable, cultural or recreational activities.
- Postings by nonprofit organizations, groups or agencies providing services to citizens.
- Posting announcing community services and volunteer opportunities.
- Nonpartisan election information, such as provided by the League of Women Voters.
- Postings by any federal, state or local government agency providing services to citizens.
- Legal notices from the City of Greenfield.
- Election information provided by the Secretary of State or local town clerk’s office.
- Commercial notices, solicitations, business cards, job postings and retail advertising.
- Personal notices of items for sale.
- Personal solicitations for fundraisers (ie. Walkathons, road races, etc.)
- Materials that support or oppose any political candidate or ballot measure.
- Materials that support or oppose a specific religious conviction.
- Petitions will not be posted, distributed, or placed within the Library.
- Individuals are invited to post notices without prior approval, as long as they meet the criteria of acceptable information (see above); however, the Library reserves the right to remove materials judged to be inconsistent with this policy.
- Due to limited space, the Library reserves the right to prioritize the items that are posted based on community interest and timeliness of the event. Postings larger than 8 1⁄2 X 11” may be not accepted.
- Postings without a specific date will be removed after 30 days or as space is needed.
- When space is needed, events and information specifically concerning Greenfield will take priority.
- Once notices are removed they are discarded and cannot be saved for future pickup.
- All areas of the Library aside from the community bulletin board are reserved for distribution of Library material only.
- No notices may be displayed or posted on the outside of the Library building.
- Postings of materials does not imply Library endorsement or consent, nor will the Library accept responsibility for the accuracy of the statements made in such materials.
- A gated yard adjacent to the rear patio for whole building trash and recycling.
- Exterior recycling and trash bins strategically placed at the front plaza, children's patio, sidewalks, and balcony.
- Indoor recycling and trash bins on each floor, located in regularly-occupied rooms, service desks, and the copier area.
- Conduct an annual assessment to identify electronic equipment earmarked for recycling.
- Fill out and forward a Request to Transfer/Dispose/Sell Surplus Assets to the Procurement department. Include descriptions and serial/ID numbers for each piece of equipment.
- Remove and erase/destroy hard drives from electronic equipment as necessary.
- Present the completed form to procurement and discuss the recycling process approach.
- Depending on the equipment's condition, it will either be sold or disposed of.
- If disposal is necessary, the Department bears responsibility for recycling/processing charges. For instance, there is a $20 processing charge for recycling a dead monitor.
- Maintain a high level of quality service to all patrons
- Protect the personal safety of all library patrons and Greenfield Public Library Staff
- A minimum of eight (8) staff members should be present during the weekdays between the hours of 9:30am-5:00pm.
- A minimum of four (4) staff members during the evening hours of 5:00-8:00pm.
- A minimum of five (5) staff members on Saturdays between 9:30am-2:00pm.
- sections of the library may be closed off for the safety of all staff and patrons
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Limited Space: Our library facilities are designed to provide a welcoming and accessible environment for our patrons to engage with our collection, programs, and services. As a result, available floor space and storage areas are limited. Integrating collection boxes, especially those that may vary in size and length of time for collection, would lead to overcrowding, obstruct pathways, and compromise the functionality of the library.
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Safety Concerns: The safety and security of our patrons, staff, and property are paramount. Unsupervised collection boxes, particularly those containing donated items, can present several challenges. These include:
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the need for increased monitoring and the possibility of creating fire hazards or;
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blocking access to emergency exits.
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the sorting, storage, or distribution logistics associated with third-party donations, which could lead to mishandling or damage of donated items, and place an undue burden on our staff.
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- Out of State/Non-Certified Municipalities
- Program Policy
- GPL affirms the principles set forth in the ALA’s Library Bill of Rights.
- Ultimate responsibility for program initiation, selection, engagement, and presentation rests with the Library Director, who operates within the framework of policies set forth by the Board of Trustees. It is expected that the responsibility for programs will be divided among members of the Programming Committee, of which the Director is a member.
- The merits of any program are weighed against the needs, interests, and demands of the community in conjunction with the financial situation of GPL’s programming budget.
- GPL does not endorse particular beliefs or views, nor is the presentation of any particular program an endorsement of the viewpoint of the presenter. The exception to this is when library staff and/or volunteers are the presenters.
- Programs are planned and presented as appropriate to the needs of targeted age groups, i.e. children, Teen, Adult, Multi-generational.
- No fee is charged for patrons for attendance at programs, unless a program has a materials cost per participant outside the constraints of the library budget. Materials cost, but not additional profit, may be asked for these specific programs.
- Librarians may refuse entrance to anyone not pre-registered for programs that require pre-registration.
- Library staff may choose to cancel or terminate any program for any reason.
- Replacement of Lost or Damaged Items
- Request for Review of Library Resources
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The cardholder will fill out and sign a “Request to Review Library Resources" form or submit an equivalent written and signed statement.
- The document will be forwarded to the Library Director who will review the resource and develop a recommendation.
- This information will be given to the Library Trustees for discussion as a posted agenda item at an upcoming regularly scheduled meeting.
- The Trustees will discuss the issue in depth and make a formal recommendation.
- The patron who submitted the request will receive a written response from the Library Trustee Chair or Library Director within 21 days of the Board’s decision.
- Study Room Policy
- Individuals or small groups wishing to work without excessive distractions.
- Small groups for nonprofit, educational, civic and cultural purposes.
- For-profit use is permitted under limited circumstances consistent with the Library's objective of providing a suitable learning environment for research, study and reading. One example of an approved for-profit use is a paid tutor.
- High School and Higher Ed students are eligible to use/reserve a study room.
- Groups or organizations that are conducting partisan political meetings, operating a business or selling merchandise or services, soliciting for sales, or for social events, are NOT allowed use of the Study Rooms.
- Rooms are intended for group work or study rather than individual office space. Please note: these rooms are not intended for crafting (sewing, glitter, glue, etc.). For crafting purposes, please use our Makerspace.
- The rooms are not sound-proof and reasonable noise may be heard between rooms. No noticeable noise should be heard outside of the room while it is in use
- Cell phones should be silenced.
- Headphones for any audio from a computer or other device are required (the Information Services desk offers free headphones). Food is not allowed in study rooms. Drinks must be in closed containers.
- Furniture may not be moved into or out of study rooms.
- Users must not affix anything on the walls or windows.
- The rooms should be left in a neat and undamaged condition, with trash placed in appropriate receptacles.
- Individuals or groups using a room shall be responsible to the library for any damage to the library premises or property during their reservation.
- The library is not responsible for damaged, lost or stolen items.
- Library staff may request that individuals/groups leave the rooms, and may deny them future reservation requests, if they are using the study room inappropriately or violate this or any other library policy.
- A library card is not required to reserve or use the study rooms.
- Study rooms may be reserved in advance by booking online.
- Study rooms may also be used on a walk-in, as-available basis by registering on the individual digital calendars located at the entrance to each room.
- Individuals who no longer need a room should contact the Information Services desk to cancel their reservation.
- Reserved rooms will be held for up to 10 minutes after the start of the reservation, after which, the room will be opened to others.
- To ensure equitable access, individuals and groups are guaranteed two hours of room use. After that time, they will be asked to leave the room if others are waiting to use it.
- The same person or group may not reserve a study room in advance more frequently than three times/week. Only one reservation is permitted per day.
- The same person or group may use study rooms on a walk-in/as available basis any number of times if the rooms are not in demand by others.
- Study rooms must be vacated at least 15 minutes before the library closes and are not available after hours.
- Groups using study rooms must not exceed four people for the smaller study rooms and six people for the larger room.
- Groups of five or six people shall be given preference for use of the larger study room.
- Study rooms are available for use by tutors.
- A tutor wishing to meet with a student(s) in a study room must reserve and/or sign in to the room under their own name, not that of their student(s), (or students' parents') names.
- A single tutor may only use a study room for up to two hours per day if others are waiting, regardless of how many different students the tutor is working with during their time in the room.
- Tutors should be aware that if they have been in a room for over two hours and another person or group wishes to use the space, they may be asked to vacate the room even if they are in the middle of a tutoring session.
- Exceptions to this policy may be made by the Library Director.
- There may be times when study rooms are not available due to use for library-sponsored open-hours sessions by local social service agencies or other organizations.
- Tabling Policy
- Be a non-profit organization, government agency, educational institution, or community-based group serving Greenfield and/or Franklin County
- Offer information, services, or resources that are relevant and beneficial to the public
- Operate in a manner consistent with the Library's mission of free access to information, inclusivity, and itellectual freedom
- Comply with all applicable local, state, and federal laws
- Agree to follow all Library policies, including the Code of Conduct.
- Tabling is for the purpose of sharing information and engaging in conversation; it may not disrupt normal library operations
- Sales, solicitation of funds, or commercial, political, and religious activity are not permitted, unless explicitly approved by the Library Director
- Organizations my distribure free informational materials and promotional items, provided they are appropriate for a public library setting
- Tabling staff must remain at their table and may not actively approach or pressure patrons
- Materials and displays must be family-friendly and suitable for a shared public space
- The Library reserves the right to limit the size, duration, location, and frequency of tabling activities.
- All tabling requests must be submitted in advance and are subject to staff availability and space considerations. A month lead-time is recommended as space fills quickly and is limited
- Approval is at the discretion of the Library Director or designee
- The Library may revoke permission for tabling if guidelines are not followed.
- Teen Room Policy
- A child of any age may receive a library card, however, for children under the age of 13, a parent or guardian must be present to provide a signature and proof of address. Additionally, guardians may be asked to show guardianship papers.
- The Teen Room is for use by young adults ages 13 to 20.
- The Teen Room is exclusively for teens. Adults and younger people may stop in briefly to browse for a book, however the hangout space and activities are for teens only with the exception of occasional special programming.
- If a Teen is looking after a child under the age of 13, they will be asked to move to the Children's room or to an all-ages area.
- Tutoring is welcome in the library in one of the study rooms. The Teen Room cannot accommodate tutoring sessions.
- Patrons' privacy, including that of minors, prohibits library staff from providing information to patrons calling the library regarding the whereabouts of a young adult or passing messages to young adults.
- The library is not responsible for a teen's selections of library materials.
- Be respectful and kind to one another and of others' belongings.
- Keep your hands to yourself: no rough-housing, pushing, shoving or excessive public display of affection.
- Be kind: no profanity, disrespectful or unsafe language.
- Keep the volume down: talk at a conversational level, the same applies when playing audio or talking on your cell phone.
- Take pride in your space: clean up after yourself and others. Use furniture for its intended purpose ~ no sitting on tables or standing on chairs.
- Bikes and sports equipment: bikes can be locked up at the bike racks outside of the library. Skateboards and scooters (also, basketballs, softball bats, etc.) must be stored behind the librarian's desk in the Teen Room.
- Watch your belongings: please keep an eye on your bag, laptop, cell phone and do not leave them unattended.
- Keep things age appropriate: Digital content must be rated PG-13 or under. Video games must be rated T and under.
- Failure to follow these rules may result in loss of access to the Teen Room.
- Teens may be asked by the staff in charge to leave the library as a result of unacceptable behavior. If this occurs twice, the teen and their caregiver will need to make an appointment with the Director before being allowed to come back to the teen room.
- Adults without an accompanying child cannot attend Teen Programming, with the exception of events marked "All Ages".
- Digital content must be rated PG-13 or under. Video games must be rated T and under.
- Serious or repeated failure to comply with policies, procedures and staff direction will result in loss of privileges to use library computers.
- Unless offered as part of a library program, food is not permitted in the Teen Room. Securely covered drinks are permitted.
- When the library needs to close unexpectedly due to an emergency or inclement weather, the Teen Room will close and teens will need to exit the library building.
- If the public schools close early due to inclement weather, or if such a closing seems likely, Teens should not visit the library, as the library may also need to close early.
- Third-Party Collection/Drop Off Policy
- Limited Space: Our library facilities are designed to provide a welcoming and accessible environment for our patrons to engage with our collection, programs, and services. As a result, available floor space and storage areas are limited. Integrating collection boxes, especially those that may vary in size and length of time for collection, would lead to overcrowding, obstruct pathways, and compromise the functionality of the library.
- Safety Concerns: The safety and security of our patrons, staff, and property are paramount. Unsupervised collection boxes, particularly those containing donated items, can present several challenges. These include:
- the need for increased monitoring and the possibility of creating fire hazards or;
- blocking access to emergency exits.
- the sorting, storage, or distribution logistics associated with third-party donations, which could lead to mishandling or damage of donated items, and place an undue burden on our staff.
- Trespass Policy
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The severity of the individual’s actions, and/or
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Repeated policy violations after prior warnings
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Complete the Trespass Notice Form (available on the Franklin County Sheriff’s Office website: https://www.fcso-ma.us/civil-process).
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For assistance, contact Civil Process at 413-774-3235.
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Email the completed form to: process@fcso-ma.us.
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Obtain the individual’s address for service by contacting: police.records@greenfield-ma.gov.
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The Franklin County Sheriff’s Office serves the trespass notice to the individual.
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After service, the Sheriff’s Office forwards the notice to the Greenfield Police Department for their records.
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A $75 processing fee is required for each trespass notice and is paid to the Sheriff’s Office.
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A hearing will be scheduled with the Board of Library Trustees, in compliance with the Open Meeting Law.
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The patron may enter the library solely to attend the Board of Library Trustees meeting at the specified date and time.
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Outside of attending the appeal hearing, the trespass remains in effect until a decision is made.
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If the patron is unable to attend the meeting, they may submit a written statement, which will be read aloud and considered by the Board during the hearing.
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The Library Director will notify the patron of the Board’s decision by certified letter.
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A standard trespass order is in effect for one year from the date the notice is served.
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If the Library determines that the trespass should be extended, the Library Director must notify both the Greenfield Police Department and the Franklin County Sheriff’s Office.
About the Library
The Greenfield Public Library serves as a public center for enrichment, entertainment, access to technology, self-directed learning and the exploration of ideas. The Library serves all members of the community, regardless of age, income, education, religious or political beliefs, and makes no judgment on the nature of individual inquiry.
From 1909 until June 17, 2023 GPL was housed in the Leavitt-Hovey House which was designed by Asher Benjamin, the writer of the first architectural pattern book published in America. Built in 1797 for Atty. Jonathan Leavitt, it was later owned by George Hovey, a local area merchant. In 1907 the Town of Greenfield purchased the building for the purpose of renovating it to become a public library. While the exterior was preserved, the wings needed to be rebuilt. The library opened on January 11, 1909 with close to a thousand people in attendance.
On July 13, 2023 the new Greenfield Public Library opened right next door to its old home.
Visiting the Greenfield Public Library
The new Greenfield Public Library is located at 412 Main Street, across the street from the All Souls Church and next door to the post office. The large parking lot adjacent to the library offers free parking to library patrons during the library's opening hours. Commuter parking, EV charging stations and handicap parking are all available. There are two entrances to the library. The side entrance is the closest to the parking area. The main entrance is accessible via Main Street. Both entrances are handicap accessible.
The Friends of the Greenfield Public Library's mission is to provide funds for all adult, teen, and children's library programming and to advocate for the Greenfield Public Library. For more information about the Friends, please visit their website at www.friendsofgpl.org/
Want to know more about what is happening at the GPL?
The Greenfield Public Library Board of Trustees
Contact the Trustees at librarian@greenfieldpubliclibrary.org
In 2018 the Massachusetts Board of Library Commissioners voted to award a provisional grant of $9.4 million to the City of Greenfield for the construction of a new public library. The award was contingent upon the City using local funds to finance an additional $2 million of the balance of the costs for the whole project.
Some Greenfield residents expressed concern about the long-term tax implications of the new library project. Taking their friends’ and neighbors’ concerns to heart, the Library Board of Trustees formed an independent foundation tasked with raising the funds needed to build our new library. Because Greenfield is a community that cares deeply about community, education and learning, we were able to raise those funds and donate them to the City.
Today the foundation is run by a volunteer board of community members to help ensure the long term success of the library. Think of the foundation as the library’s capital committee. We’re here to help the staff and trustees anticipate and meet financial expenditures that are not funded by the city, state, or federal government.
In the first year of operation in our new facility library visits were up 264%, support by reference librarians increased 219%, and tech help was up 170%. Yet while generous in the context of the whole city budget, in the same year city support of the library increased less than 5%. We help close that gap.
All of the state support the library received to build our new home was in the form of non-recurring construction grants. But computer use alone is up 394%, and there is no allowance for replacing that equipment when it becomes worn or dated. This is where we come in.
People ask the difference between the Friends of the Greenfield Public Library and the Greenfield Public Foundation. The answer is simple.
Since the 1980s, the Friends of the Greenfield Public Library has supported the programs — from Author Readings to Zine Making workshops — that are not funded by the city, state, or federal government. They still do so with a very active volunteer board.
Since 2017, the Greenfield Public Library Foundation supports the larger capital needs — whether for staff training or replacement furniture — not covered by those same funding sources.
For more information about the Foundation, please visit their website at https://www.gplfound.org/.
GPL is looking for volunteers to assist staff with various duties in the library. If you are interested, please read the policy below, then contact the library to be added to our list. A staff member will then be in contact with you. The first step is to complete our Volunteer Interest Form.
Volunteer Policy
The Greenfield Public Library Volunteer Program is designed to expand and enhance public service to the community. Volunteers generally provide support services to paid staff; work on special projects; or deliver library materials to the homebound. Volunteers are expected to act in accordance with library policies and to reflect positive customer service attitudes to all library patrons.
Selection of Volunteers
Volunteers are selected based on their qualifications in relation to the needs of the library at any given time, and based on their ability to commit to a consistent schedule of volunteer hours. Selection of in-house volunteers is the responsibility of the Director and/or Asst. Director in conjunction with the Volunteer Coordinator; selection of delivery volunteers is the responsibility of the Homebound Volunteer Coordinator.
Prospective volunteers are requested to fill out an application form and will be interviewed by one of the above individuals. If there are no suitable volunteer opportunities, application forms will be kept on file for a period of one year. Applicants will be called if a project is identified which matches their interests or qualifications.
In-House Volunteers
Roles and Responsibilities
The library depends on its volunteers for a wide variety of tasks which otherwise need to be assigned to library staff. We therefore ask volunteers to be reliable in their commitment to the library and to notify the library in advance if they are unable to work their regularly schedule time slot. In turn, volunteers will be notified immediately on any given day when the library opens late or closes early for any reason.Individuals are asked to wear a name badge that identifies them as a volunteer while they are working at the library. Volunteers are expected to refer all requests for information to the library staff, other than purely directional questions (e.g. where is the bathroom; where is the children’s room, etc.).Volunteers are asked to keep an accurate record of the hours they work each week, for the use of the Director.
Homebound Volunteers
Roles & Responsibilities
The mission of the homebound delivery program is to provide books and other library materials to patrons of the Greenfield Library who are unable to come to the library, whether on a temporary or a permanent basis.Persons needing delivery are referred to the Homebound Volunteer Coordinator. The Coordinator will assess each homebound situation with the goal of assuring safe access and a healthy environment for the delivery volunteer and arranging a suitable match between the homebound patron and the delivery person.
Community Service
Persons who seek volunteer assignments at the Greenfield Public Library to meet a requirement set by an outside agency for the performance of community service shall be subject to the above selection process and all other provisions of this policy.
Employment of Volunteers in the Library
Volunteers should follow the Town of Greenfield employment process in order to obtain paid employment in the library.
Leaving Volunteer Service
A volunteer selected for work on a special project will discontinue service when that project is completed or terminated, unless other arrangements have been made.
Whenever possible, the library will make an effort to reassign the volunteer. However, if no other mutually suitable volunteer position exists at the time, the volunteer will be asked to discontinue service and his or her application will be kept on file for one year, subject to review should a suitable position become available during that time.
In the event that a volunteer is unable to adequately perform the duties assigned to him or her, and no other appropriate positions are available, the volunteer may be removed from service.
Greenfield Public Library is home to a circulating zine collection of 100+ zines. Stop by the library to browse, read, and borrow the zines in our collection.
You can find a list of zine titles we have available here:
Wait, What’s a Zine?
A zine is a self-published, non-commercial print-work that is typically produced in small, limited batches. Zines are created and bound in many DIY ways, but traditionally editions are easily reproduced-often by crafting an original "master flat," and then photocopying, folding, and stapling the pages into simple pamphlets. Zines may also be sewn, taped, glued-or even exist in unbound and other non-folio formats. The main rule is that there are no rules!
I Have a Zine I Want in the Library!
We want our zine collection to highlight local creators as much as possible, especially patrons of GPL! We’re happy to take any zine that meets our collection policy for zines. If you have a zine you’d like to see displayed, read, and circulated throughout Central/Western Massachusetts, please use this form below to submit information about your work:
For more information, please contact Jesse Cole, Technical Services Coordinator, at jesse.cole@greenfield-ma.gov or call (413) 772-1544.
General FAQ
One of our library staff members is a notary public, and is able to notarize documents as staffing allows. Notary services are available most weekdays, but an appointment is required. This service is provided free of charge.
To schedule an appointment, and to verify that your document meets the Massachusetts Notary Law requirements, please contact us at 413-772-1544 x 5124, or email Pamela McBride at pamela.mcbride@greenfield-ma.gov
Bring the unsigned document and a state or federally issued photo ID to your appointment. Documents can only be notarized in person. Documents that have been signed prior to the appointment can not be notarized. Due to staffing considerations there is a limit of three (3) notarizations at any one time.
Notary Service is not guaranteed to those who do not call in advance to make an appointment. Please be advised that Notary Service may be declined by the Notary Public for any reason; the services provided are performed as a courtesy. Notary service is one of many services provided by the Library and not the notary's only duty, and, as such, the notary may not be available without an appointment.
The library cannot provide witnesses beyond the staff notary public; if your document requires witnesses, you must bring them with you.
Because we are not experts in law or finance, we are unable to notarize some documents. The Greenfield Public Library Notary may not:
Please call in advance to verify that your document can be notarized at the library if you have any doubts. Notaries Public operate on behalf of the state of Massachusetts and the law may sometimes require that they refuse to perform a requested notarial act.
If Pamela is not available, please note that notary services may be available in the Court Services Center on the first floor of the Franklin County Courthouse in downtown Greenfield, and the Nahman Watson Library at Greenfield Community College. Many banks and shipping stores also offer notary services but may charge a fee.
The purpose of Library programs should be educational, not promotional. Library programs are not an opportunity to promote a business or service. Presenters shall not actively promote their businesses during library programs. Brochures, flyers and business cards may be made available to attendees at an informational table but should not be included in presenter handouts.
Proposed Program Dates Proposal Submission Deadline
Winter (January 1 - March 22) : must be received by December 1
Spring (March 23 - May 31): must be received by February 1
Summer (June 1 - August 31): must be received by April 1
Fall (September 1 - December 31): must be received by July 1
Authors and performers may sell their books, CDs and DVDs at Library programs. Third party vendors are not allowed, and the Library cannot provide staff support for selling of materials.
A completed W-9 form is required unless you are offering to present for free. This, and any promotional materials can be emailed to librarian@greenfieldpubliclibrary.org once your proposal has been accepted.
If you are interested in presenting a program at the GPL, please complete this form. A member of our programming committee will respond to you as soon as possible.
Full- and part-time jobs, including professional, paraprofessional and temporary openings, will be listed on the Greenfield City website when available. All applications, interviews and hiring is done through the Human Resources Department of the City of Greenfield. Please, no phone calls.
Click the following link to view the city's employment page: https://greenfield-ma.gov/departments/human_resources/job_openings.php
Hostpots are now part of our growing Library of Things! Please check here for information on borrowing a hotspot.
While GPL no longer charges late fees (exceptions: museum passes still incur a $5/day late charge if not returned by 8:30am the next day and Out of Network loans incur a late fee of $1/day), replacement charges for lost or damaged items are still charged, as are fines for other libraries' materials. Credit and debit cards are accepted online.
How to pay fines online:
GPL is looking for volunteers to assist staff with various duties in the library. If you are interested, please read the policy below, then contact the library to be added to our list. A staff member will then be in contact with you. The first step is to complete our Volunteer Interest Form.
Volunteer Policy
The Greenfield Public Library Volunteer Program is designed to expand and enhance public service to the community. Volunteers generally provide support services to paid staff; work on special projects; or deliver library materials to the homebound. Volunteers are expected to act in accordance with library policies and to reflect positive customer service attitudes to all library patrons.
Selection of Volunteers
Volunteers are selected based on their qualifications in relation to the needs of the library at any given time, and based on their ability to commit to a consistent schedule of volunteer hours. Selection of in-house volunteers is the responsibility of the Director and/or Asst. Director in conjunction with the Volunteer Coordinator; selection of delivery volunteers is the responsibility of the Homebound Volunteer Coordinator.
Prospective volunteers are requested to fill out an application form and will be interviewed by one of the above individuals. If there are no suitable volunteer opportunities, application forms will be kept on file for a period of one year. Applicants will be called if a project is identified which matches their interests or qualifications.
In-House Volunteers
Roles and Responsibilities
The library depends on its volunteers for a wide variety of tasks which otherwise need to be assigned to library staff. We therefore ask volunteers to be reliable in their commitment to the library and to notify the library in advance if they are unable to work their regularly schedule time slot. In turn, volunteers will be notified immediately on any given day when the library opens late or closes early for any reason.Individuals are asked to wear a name badge that identifies them as a volunteer while they are working at the library. Volunteers are expected to refer all requests for information to the library staff, other than purely directional questions (e.g. where is the bathroom; where is the children’s room, etc.).Volunteers are asked to keep an accurate record of the hours they work each week, for the use of the Director.
Homebound Volunteers
Roles & Responsibilities
The mission of the homebound delivery program is to provide books and other library materials to patrons of the Greenfield Library who are unable to come to the library, whether on a temporary or a permanent basis.Persons needing delivery are referred to the Homebound Volunteer Coordinator. The Coordinator will assess each homebound situation with the goal of assuring safe access and a healthy environment for the delivery volunteer and arranging a suitable match between the homebound patron and the delivery person.
Community Service
Persons who seek volunteer assignments at the Greenfield Public Library to meet a requirement set by an outside agency for the performance of community service shall be subject to the above selection process and all other provisions of this policy.
Employment of Volunteers in the Library
Volunteers should follow the Town of Greenfield employment process in order to obtain paid employment in the library.
Leaving Volunteer Service
A volunteer selected for work on a special project will discontinue service when that project is completed or terminated, unless other arrangements have been made.
Whenever possible, the library will make an effort to reassign the volunteer. However, if no other mutually suitable volunteer position exists at the time, the volunteer will be asked to discontinue service and his or her application will be kept on file for one year, subject to review should a suitable position become available during that time.
In the event that a volunteer is unable to adequately perform the duties assigned to him or her, and no other appropriate positions are available, the volunteer may be removed from service.
You can have 50 physical items on your library card at any one time! These can include any combination of the following:
With your GPL card, you can also borrow 10 items a month from Libby (eBooks, audiobooks & magazines) and have 10 holds and 6 items a month from Hoopla (requires a GPL card).
Residents of Massachusetts can also get a BPL ecard, where you can access the BPL's Libby collection as well as the many other online resources offered by the BPL.
Patrons who meet the following criteria:
can also apply for free services from the Perkins Library. Ask at the Information Services Desk if you have questions!
Printing at the GPL can be done from our wired computers, from your personal device, or even from your home! Costs are as follows and include printing from a USB/flash drive:
To print from your personal device or from home, use our mobile printing service. Prints are held for 12 hours. If you have questions about mobile printing, please contact our Information Services department, and we will be happy to help.
Scanning to or from a USB/flash drive is free.
About the Program
The Homebound Delivery Program is a service of the Library and the Friends of the Library. Its purpose is to deliver materials to Greenfield residents who are unable to travel to the library. The service is intended to serve people who are homebound for any reason. This includes people with disabilities or health problems, people who are unable to get out due to inclement weather, and those who lack transportation to the library. The materials will be brought to your home by a library volunteer. The volunteers are men and women who have taken part in a brief training program and are willing to meet with you to discuss your unique needs. The volunteer will consult with you to learn the types of library resources you desire. He or she can pick up specific materials you request, or select them for you. You can get started by completing the form below or printing out and completing the registration form at the bottom of this page.. Our volunteer coordinators will be in touch to talk with you about your Homebound Delivery needs.
How the Program Works
Complete the Application form online or print one out to complete and return to the library.
What is in the GPL Library of Things? A lot!
GPL has a variety of items that can be borrowed, and our collection is growing! Some items (Mobile Hotspots and Technology Kits) can be taken out for two (2) weeks. (These items usually have a waiting list so we ask they be returned on time.) Other items can be borrowed for three (3) weeks. To borrow an item from the Library of Things, you must have a valid CWMARS library card in permanent status and be in good standing with the library. Some kits have age restrictions on them.
When you borrow an item, we ask it be returned to the desk where you got it. Please do not put items from our Library of Things in the bookdrops as they can be damaged.
At the Information Services Desk:
At the Main Desk:
From the Teen Room:
From the Children's Room:
*These items circulate for 2 weeks rather than 3 (1 week with an automatic renewal).
GPL Seed Library
The mission of the GPL Seed Library is to provide free access to seeds for home gardeners of all levels to grow their own food and learn about sustainable gardening, food security, and healthy eating. The Seed Library will provide seeds for vegetables, flowers, and herbs with a preference for open-pollinated, non-gmo, heirloom, organic seeds which help encourage biodiversity and sustainable gardening and will encourage gardeners to donate seeds to the GPL to help support the sustainability of the Seed Library.
Borrowing Guidelines:
Seed-saving Donation Guidelines:
Definitions:
Heirloom: non-gmo open-pollinated seeds that have been passed down from generation to generation https://www.burpee.com/blog/should-you-grow-heirloom-seeds.html
Plant genetics:
Open-pollinated: plants that are pollinated naturally without human intervention that results in seeds that will be produced are “true to type” or exhibit the same traits as the parent plant. Cross pollination: pollination of a plant with pollen from another flower or plant Organic: avoid using synthetic chemicals in your garden; use compost, natural soils, organic fertilizers, and organic pesticides Hybrid: a cross between two varieties of plants of the same species created by depositing the pollen of one variety onto the stigma of a different variety. Patented: A plant patent is granted by the United States government to an inventor (or the inventor's heirs or assigns) who has invented or discovered and asexually reproduced a distinct and new variety of plant, other than a tuber propagated plant or a plant found in an uncultivated state. https://www.uspto.gov/patents/basics/apply/plant-patent
Library Policies
The Greenfield Public Library offers public access to the Internet as an extension of the library's commitment to meet the informational, educational, cultural and recreational needs of our diverse community. The Library has a responsibility to provide material and information presenting all points of view and the Library supports access to all formats of material to meet the informational needs of the community.
The Internet is a powerful tool for finding information, but not all web sites are accurate, reliable, or unbiased. The Internet should not be considered a substitute for other library resources. The most appropriate information may more easily be found in books, magazines, or research databases. Users are encouraged to ask a reference librarian for assistance to find the best sources for needed information.
ACCEPTABLE USE
Access to and use of the Internet is a privilege. Internet access should be used in a responsible and ethical manner consistent with the educational and informational purposes for which it is provided.
The following purposeful, illegal and/or criminal activities constitute unacceptable use:
CHILDREN'S USE OF THE INTERNET
The Library is aware of parental and governmental concerns about child safety on the Internet. The Library also cares deeply about children and has put in place policies and procedures to ensure children have an enriching and safe online experience.
Internet computers in the children's room are restricted to children ages 12 and younger, and/or their accompanying caregivers. These computers point to web sites and search engines that are recommended as appropriate and useful for children. The children's librarians instruct children in the use of the Internet computers and offer assistance in locating helpful web sites to find information. The library also makes available copies of A Librarian's Guide to Cyberspace for Parents and Kids and Child Safety on the Information Highway, as guides to help adults direct children's use of the Internet.
While instruction is provided and help offered, librarians cannot monitor individual use of the Internet. Access to the Internet carries with it the potential to deliberately or accidentally access inaccurate, inappropriate, or offensive material. Therefore, parents and guardians are encouraged to take an active role in their children's use of the Internet and to talk about their personal values, expectations, and rules for safe behavior when using this resource. Parents should encourage their children to speak to the librarian if they get to a web site that makes them feel uncomfortable.
The Library affirms the right and responsibility of parents or legal guardians to guide their children's use of all library resources, including the Internet. As is the case with all other library materials, any restriction of a child's access to the Internet is the responsibility of the child's parent or legal guardian.
PRIVACY
The library respects a user's right to both confidentiality and privacy. Each user is asked to respect the privacy of other computer users. Privacy screens are provided, and may not be removed from Internet terminals. Users are cautioned that the Internet is not a secure medium. All transactions, files and communications (including transmission of personal financial information) may be subject to access by third parties, whether legal or illegal. The library will not release information on the use of electronic resources by members of the public except as required by law. (See Policy on Confidentiality of Library Records for more information.) Reservation lists and sign-up sheets identifying computer users will be kept for 1 week, solely for purposes of ascertaining violators of the library's Internet policy.
OBSCENE MATERIALS
The library strives to balance the rights of users to access all types of information resources with the rights of users and staff to work in a public setting free from disruptive sounds and visuals. Users are reminded that the library's computer terminals are located in public areas that are shared with library users and staff of all ages, backgrounds and sensibilities. Individuals are expected to consider this diversity and respect the sensibilities of others when accessing potentially offensive information or images.
The deliberate display of obscene materials or images, including any attempt to print out those materials on library printers, is prohibited as a violation of Massachusetts General Law, Chapter 272, Section 29, and applicable federal laws.
VIOLATIONS
Violations of any part of this policy may result in the loss of library privileges. Persons violating the library's Internet Use policy will be notified in writing that their behavior has violated the library's policy. If such behavior occurs a second time, penalties will be imposed.
Penalties may include suspending or terminating the patron's access to library computers or rescinding their library card, which prevents use of any C/W MARS library for any purposes.
Users will be held responsible for any damage to hardware, software, data, furniture or equipment. A librarian may check the workstations after each use.
Illegal acts involving library computing resources may also be subject to prosecution by local, state, or federal authorities.
WAIVER OF RESPONSIBILITY
The Library does not endorse the viewpoints or vouch for the accuracy of information obtained through the Internet. The Library cannot control or monitor material which may be accessible from Internet sources. The Library's selection policies which serve to govern the Library's purchase of materials are not applicable to material accessed electronically. Library patrons use the Internet at their own risk. The Library assumes no responsibility and shall have no liability for any direct, indirect, or consequential damages arising from its connection to the Internet. The Library is not responsible for changes in content of the sources to which it links or for the content of sources accessed through secondary links.
Librarians will identify and display starting points for searches which are appropriate to the Library's mission and service roles. However each individual user must accept responsibility for determining which electronic resources they will access and the relative value of the content. Since the Internet is not secure, each user accepts personal and financial responsibility for information transmitted or received. Parents are responsible for their children's use of the Library's Internet computers.
Approved by the Board of Library Trustees 12/16/2024.
To be reviewed yearly, or as needed.
Submissions for calendar year 2026 are ended and artists have been selected. Calendar year 2027 submissions will open in the Fall of 2026. Please note: applications will not be accepted until the next round is opened. Thank you.
To fulfill its mission to meet the cultural and intellectual needs of Greenfield citizens, the Greenfield Public Library allows use of dedicated exhibition spaces, by individuals and groups, for civic, educational, cultural, and philanthropic purposes. The volunteer Art Committee of the Greenfield Public Library meets regularly to select community exhibitions it deems to be of interest to the community, and to coordinate the exhibits.
Space
Exhibit space is located on the first floor of the library. Exhibit space will be granted, as space allows, on an equitable basis to qualified individuals or groups, regardless of their beliefs or affiliations, provided the content of the display is within the broad standards of community acceptability. While a preference is given to artists residing in Franklin County, all artists are encouraged to apply.
Hanging Displays
Works must be prepared to hang on a cable hanging system. Framed pieces must have D-rings or screw eyes. Artwork that is not intended to be framed must include a hanging solution with the application. No clip frames.
Artists are responsible for hanging their work and for creating labels for their art, if desired. Placement of labels, as well as other informational items, must be pre-approved by the art committee. Labels must be attached using only Scotch Removable Double-sided Mounting Squares. It is suggested that the artist survey the space prior to exhibiting if the number of pieces to display is in question. The total wall space of the three exhibition rooms are (view Floorplans at end of document).:
While an artist may express interest in hanging their works in a particular room, the art committee reserves the right to make the final decision regarding the exhibit room assignment.
The gallery floor must remain wheelchair accessible.
Application Process
Applicants must submit their request including the following information:
Application Deadline
Applications are accepted each year during the months of October and November and are reviewed in December for exhibitions during the following calendar year. All applicants will be notified of the status of their application during the month of December. When cancellations occur, an existing applicant will be chosen to fill the spot.
Applications are available online or at the Library’s Circulation Desk.
Selection
The Art Committee will exercise judgment as to current usefulness or interest. Exhibitors should be aware that the library is a public space where all people are welcome. Exhibits should be suitable for viewing by all ages. The Art Committee reserves the right to refuse or remove any material judged unsuitable, or to rescind an exhibit in violation of this policy. Acceptability of a display is at the discretion of the Art Committee in collaboration with the Board of Library Trustees.
Frequency of Artist Exhibitions
As there is a high demand for exhibit space, artists may exhibit only once in a twenty-four-month period.
Duration
The duration of most exhibits will be two months.
Installation/Dismantling
Exhibitors will set up and remove their own exhibits at a mutually scheduled time, however, a member of the volunteer Art Committee will be available for guidance during the installation process. Installation must be completed during regular Library hours. Library staff are not available to assist the exhibitor. Artworks should be framed with wire for hanging, in stable condition and should not require extraordinary procedures or equipment for maintenance or display. No additional hooks, nails, or other fasteners can be attached to the walls of the Library, and nothing may be glued, taped or fastened directly to the walls or building. It is the responsibility of the artist(s) to label their artwork. A final review by the volunteer Art Committee will occur the day of the installation to review the appropriateness of the artwork. Any work deemed incompatible with the policy will be removed.
Opening Reception
Exhibitors may reserve the Library's meeting room space for a reception. Use of the Meeting Room requires a separate application and is subject to the guidelines outlined in the Library's Meeting Room policy. Invitations are the exhibitor's responsibility.
Publicity
Press releases are the responsibility of the exhibitor. Library staff may not act as agents for any exhibitor. Flyers are the exhibitor's responsibility.
Sales
The Library does not act as a sales agent for the artist, and will not engage in selling or negotiating for the sale of artwork. It will, however, allow pamphlets, price lists and/or a citation in the exhibit giving contact information. Patrons interested in purchasing art should contact the artist directly for prices and availability. No sales may be conducted on Library property. While there is no charge for the use of the exhibition space, if works are sold, the library suggests a donation of 15% of the proceeds be made to the Friends of the Greenfield Public Library. Donations will be used to sponsor library programs.
Disclaimers
Presentation of an exhibit does not imply an endorsement of the opinions or viewpoints of the exhibitor by the Greenfield Public Library Staff or Board of Trustees or the City of Greenfield. The Library reserves the right to refuse to exhibit and display materials it deems unsuitable, or those materials that do not support its mission. Neither the Library Board of Trustees nor the City of Greenfield will be held responsible for any damage, loss, disappearance or theft of any artwork, exhibit item or other part of an exhibit. The Library does not insure any exhibits and all work is displayed at the exhibitor's risk. A Release form must be signed by the exhibitor prior to installation of the exhibition.
EXHIBITION SPACE FLOORPLANS
COMMUNITY MEETING ROOM

CONFERENCE ROOM

CHILDREN’S ROOM
The hanging artwork in this room is by special arrangement (as artwork needs to be age and audience appropriate).
The Greenfield Public Library Exhibit Application & Agreement Form
This application can be completed online or printed and submitted to the Greenfield Public Library.
Approved by the Board of Library Trustees 6/11/2024.
To be reviewed yearly, or as needed.
Greenfield Public Library is a resource available to all. The library maintains a safe and healthy atmosphere in which patrons, volunteers, and staff can be free from harassment, intimidation, and threats to their safety and well-being. In order to protect all library users’ right of access to library facilities, to ensure the safety of users and staff, and to protect library resources and facilities from damage, the library governing authority, in this case the Board of Trustees, may impose reasonable restrictions on the time, place, and/or manner of library access.
Patrons and staff are expected to follow the policies as outlined below. Failure to adhere to any library rule or policy may result in the restriction of library privileges by the Library Director of desingees. Failure to comply with the Library's established rules and policies may also result in removal from the premises and explusion from the Library for a period of one day to indefinitely or in arrest or prosecution depending upon the seriousness of the violation. Any restriction on Library privileges or removal or expulsion may be appealed in writing to the Board of Trustees
Category A (Library Specific Violations)
Category B (Serious Library Specific Violations)
Category C (Violations Toward Person(s) or Property)
Category D (Serious Violations Toward Person(s) or Property)
Enforcement
Enforcement of the above rules will be conducted in a fair and reasonable manner. Library staff and/or Greenfield Police Officers are authorized to stop prohibited activities and behaviors. A Safety Enforcement Matrix is used to guide authorized personnel in determining a fair consequence for a violation of the rules.
Violations of law and/or these Rules of Conduct may result in the restriction and/or termination of Library privileges, including the use of Library computers, equipment or study/conference rooms. A violation of law may also result in arrest and prosecution.
Authorized Library staff may issue a Trespass Order based on personal observation or upon the sort of civilian reports that would ordinarily be relied upon by police officers in the determination of probable cause.
Full details regarding the issuance of a trespass can be read here.
To allow for uninterrupted public service, Library telephones are for staff use only.
Approved by the Board of Library Trustees 03/06/2026
To be reviewed yearly, or as needed.
The staff of the Children's Room at the Greenfield Public Library strives to create a safe, respectful, warm, inviting and fun environment for children from birth to age 12.
The safety and well-being of children at the library is of serious concern. For the protection and well-being of children, the Trustees have implemented the following rules to help all enjoy their time at the library.
Library Cards:
A child of any age may receive a library card, however, for children under the age of 13, a parent or guardian must be present to provide a signature, proof of address and emergency contact information. Additionally, guardians may be asked to show guardianship papers.
General Use:
Patron Privacy:
Material Selection
The library is not responsible for a minor's selection of library materials
Behavior in the Children's Room and Library:
Computer/Techonolgy Use:
Food
Unless offered as part of a library program, food is not permitted in the Children's room. Securely covered drinks are permitted in the Children's Room.
Unattended Children in the Library:
Unexpected Closings (emergencies or inclement weather):
Approved by the Board of Library Trustees 12/16/2024.
To be reviewed yearly, or as needed.
The Board of Trustees of the Greenfield Public Library endorses the American Library Association's Library Bill of Rights and the Freedom to Read Statement as in existence on the day this policy is adopted.
Collection Development Statement
The Greenfield Public Library will provide, without bias, free access to library materials in a variety of formats, equally serving people of all ages, incomes, ethnicities, genders, or physical abilities while responding to our community's varied interests. The library will develop and maintain a collection of quality materials designed to meet the informational, educational, and recreational needs of the community. Collection development decisions will be limited only by the constraints of physical space and financial resources.
All materials will be freely and easily accessible to the public. Users are free to select or reject for themselves, or children in their care, any item in the collection. A singular obligation of a public library is to reflect within its collection differing points of view and a diversity of opinion and experience. Some materials may be offensive to individuals or groups because of individual perceptions of profanity, human sexuality, social, economic, and political ideas, religious viewpoints, the background of the author, or the kind of information provided. Although the library understands this concern, it is our position that the risk to society is far greater if public access to ideas and information is restricted. Providing free access to these materials may be meaningful and significant to other users and thus must be protected. Children and teens are not limited to use of the materials in the children's or teen areas. Responsibility for a child's selection or reading rests solely with their parent or guardian. Selection will not be inhibited by the possibility that children may inadvertently use such items.
Responsibility for Selection
Final authority for policies governing the selection of materials rests with the Board of Trustees. However, collection development is a process guided through all its stages by the professional expertise of the librarians under the supervision of the Library Director. Therefore, the Board of Trustees delegates to the Library Director and his/her designated staff the day-to-day responsibility for the selection of materials within the framework of this policy.
Selection of Materials
A. Selection Criteria
The following criteria are among those used to determine what is purchased for the collection:
Non-fiction
Non-fiction may be excluded for inaccurate content, lack of integrity, sensationalism, intent to promote hatred or intolerance, and content that is too limited or specialized. The library does not purchase textbooks. Collection development choices attempt to meet the needs of the layperson rather than the technical or scholastic specialist.
In the case of controversial questions, variety and balance of opinion are sought whenever available.
Fiction
The fiction collection includes recreation reading, classic literature, and titles representing styles of various periods and countries, all in multiple genres. The collection shall include titles intended for diverse populations. Controversial books of recognized literary merit may be acquired.
Suggestions are welcome, and the library will consider all requests from Greenfield residents using the same selection criteria used for other items purchased for the collection.
B. Selection Aids
Materials Selection Sources include:
C. Balance of Collection
The library attempts to provide differing viewpoints on all major public interest issues. Inclusion of a particular item does not indicate endorsement of its contents but, rather, is acknowledgement of the existence of that point of view. The library recognizes that many works are controversial and that any given item may offend some individuals. Selection is not made on the basis of anticipated approval or disapproval but solely on the merits of the individual work. No item in the library's collection is marked or identified to indicate approval or disapproval of its contents or to restrict its use. The library does not rely on private advisory codes or rating services in developing collections, nor does the library remove such ratings if they are an integral part of the item or its packaging.
D. Selection for Children
The goal of collection development for children is to provide materials that suit their varied interests and reading abilities. The same criteria are applied in the selection of materials for children as are applied in the selection of materials for adults. Responsibility for the use of library materials by children rests solely with their parents or legal guardians. Selection of or access to materials in any area of the library is not restricted by the possibility that children may obtain materials which their parents might consider inappropriate. The library does not operate in loco parentis. The role of library staff is to assist each family in finding materials suitable for them and to empower caregivers by teaching them how to find materials that are appropriate for their child.
Some books in the Children's collection may not be considered appropriate by all adults for all children. However, while some books are too mature for one child, other children may be ready for them. We recognize and respect that only each child and their caregiver may decide what material is suitable for their family.
E. Selection for Teens
Materials in this collection are intended to assist teens in achieving a successful transition from childhood to adulthood by providing the resources that will encourage intellectual, emotional and social development. Extra effort is made to provide this age group with materials that deal with their concerns in open, honest ways, and which meet their recreational, academic, and cultural reading needs. Emphasizing contemporary trends in young adult fiction, the collection includes current information which appeals to the diverse interests of this age group, while considering varying reading and developmental levels. To fulfill these needs, the collection will inevitably include materials on controversial and sensitive topics.
Because of the wide range of maturity and reading levels among individual teens, the suitability of any particular item must be determined on an individual basis by the parent or guardian of the teen. Since the resources of the adult collections are readily available and offer a more complete reference capability, teens are encouraged to utilize the holdings of the entire library. The Teen collection will focus on sixth through twelfth grade levels, but they will not be exclusive to that age range and may contain adult titles and resources.
F. Gifts
The library welcomes gifts of materials in good condition with the understanding that once gifted the items become the property of the library. The library will not accept any item that carries stipulations about its use, placement, or retention. The same criteria are applied to gifts as are applied to items purchased by the library in determining their suitability for the collection. Gift items which are not added to the collection are made available to other organizations.
G. Self-Published Materials
The library is willing to support the Greenfield writing community by providing a place for residents to share their work. Self-published authors (e.g., print-on-demand, vanity, or subsidized presses) who are local residents (past or present) are welcome to donate their works to the library. Once donated to the library, a self-published work is treated as a gift, and is subject to the policy terms outlined in section F.
The library may occasionally purchase self-published titles by local authors for the regular collection, if there is a compelling reason to do so (valuable local content, high local interest, etc.).
Self-published work must be in a format suitable for circulation.
Self-published works must fit within the library's general guidelines for acquisition. If the item does not meet the library's collection development criteria, it will be returned to the author or donated to another organization. These items will be retained or withdrawn according to the guidelines outlined below in the section entitled Maintaining the Collection.
H. Electronic Collections
Electronic collections play an important role in the Library's portfolio. These materials include databases, e-books, e-audiobooks, and downloadable and streaming media where the content is not selected or maintained at the local level, but with the vendor. Therefore, it is not possible for the Library to control when and what titles are added or removed from these collections. The Library bases its decisions to provide access to these collections on a variety of factors, including ease of use, uniqueness of content, technology requirements, vendor reputation and customer service, availability for remote access, licensing agreements, and cost. In addition to standard criteria used in selecting other formats, the Library must consider special selection criteria for electronic materials. The Library favors electronic sources which are device and platform neutral, and which support the traditional legal principles of first sale and fair use.
Maintaining the Collection
Systematic evaluation of library materials is an essential part of collection development that helps ensure a relevant, accurate, and useful collection. Materials which are no longer useful, or are not in suitable condition for circulation, may be removed from the collection. The decision to withdraw an item from the collection is based on accepted professional practice and the judgment of the Library Director and his/her designated staff within the framework of this policy.
The general criteria for withdrawal of an item from the collection include:
Items withdrawn from the collection will be donated to non-profit organizations, recycled or discarded.
Reconsideration of Library Materials
Residents of Greenfield making a formal request for reconsideration of materials in the library's collection must do so in writing. Forms for this purpose are available at the main circulation desk. A form is also appended to this document.
Policy Review and Revision
The Collection Development Policy will be reviewed annually by the Board of Trustees and is subject to revision as circumstances require.
Approved 11/8/2022
Zine Addendum to GPL Collection Development Policy
Definition of Zines:
Zines are independently published works that could include text, photos, and illustrations, often reproduced using a photocopier. Most zines are published in small runs, distributed and swapped by those in the zine community. Topics can be broad in scope, from politics to feminism to poetry to personal journal entries. Most anyone has the ability to make a zine. Once reserved for the underground, zines can now be found in many different libraries across the country.
Zine creators are often motivated by a desire to share knowledge or experience with people in marginalized or otherwise less-empowered communities. Most zine creators are motivated by self-expression and passion, not profit.
Rationale for the Zine Collection:
GPL collects zines because it is important to document contemporary popular culture, making them important primary source material for future library patrons. Zines also give voice to ordinary people. By collecting zines the Library creates access to works by authors from populations and communities frequently underrepresented in libraries. By offering unique and inspiring materials, library users will gain a broader appreciation for their community and library and feel empowered to contribute their own self-published zines to the collection.
Subject Areas:
Zines can be about a broad range of topics. Some of the topics collected include:
Goals of the Zine Collection
Acquisition Strategy:
The Library's broader Collection Development Policy serves as a benchmark when selecting zines to add to the collection. There are several differences, however.
Approved by the Board of Library Trustees 9/12/2023.
To be reviewed yearly, or as needed.
Collection Development Policy
Gifts and Donations
Book/Materials Donations:
The Greenfield Public Library accepts donations of new, self-published books by local authors (see Collection Development Policy).
Used books will be accepted by the Friends of the GPL at specified times and by appointment only in the weeks before a book sale. (Criteria for acceptable materials can be found here.)
Suggested places to donate materials include:
Monetary Donations:
Monetary gifts are frequently made to the Library and are gratefully accepted. Checks may be made out to the Town of Greenfield and will be placed in a special Gift Account specifically and solely for the use of the Library. The donor need not specify a specific purpose for the gift.
Many people choose to donate money for books in memory of, or in honor of, an individual. These gifts are also welcomed. The donor is free to suggest the subject matter, particularly as it relates to the individual being honored, and the Library staff will take those suggestions into careful consideration when they select and purchase the material in accordance with the Library’s Collection Management Plan. A memorial bookplate will be placed in these items.
Fundraising
The Greenfield Public Library is a public, tax-supported institution. Fundraising activities on Library property or using Library resources are permitted only when the funds raised directly benefit the Greenfield Public Library.
Fundraising on behalf of our side organizations, individuals, or causes is not permitted.
Library-affiliated fundraising activities, including those conducted by the Friends of the Greenfield Public Library, require prior approval from the Library Director or designee.
Informational tabling or partnerships with outside organizations may be allowed under separate policies; however, no fundraising or solicitation may occur during those activities.
The Library reserves the right to stop any activity that violates this policy or disrupts Library operations. Approval for any fundraising activity is at the sole discretion of the Library Director or designee.
Approved by the Board of Library Trustees, 03/10/2026.
To be reviewed yearly, or as needed.
Policy Statement
Greenfield Public Library is pleased to offer wireless hotspots from Mobile Beacon to aid in internet access equity.
Rules
Who Can Borrow a Hotspot or a Technology Kit?
Any resident from a municipality certified in the State Aid to Public Libraries program by the Massachusetts Board of Library Commissioners is eligible to borrow a hotspot or a kit. Borrowers must have a valid CWMARS library card in permanent status, be at least 18 years of age, and be in good standing with the library.
One hotspot/kit is allowed per household. Each hotspot will support up to 10 connected devices.
Hotspots can be requested by completing this form. Technology kits (filtered laptop/Chromebook, filtered hotspot, and mouse) can be requested by completing this form.
For How Long?
Hotspots and Technology kits may be borrowed for 1 week with an automatic renewal if not returned on the due date.
Fines & Fees
Fines will not be charged for overdue technology, but we ask borrowers to recognize there may be others waiting for them to be returned.
Loss or Damage
Lost or damaged hotspots or accessories have the following replacement fees: Hotspot -- $35; Charger -- $15; Case -- $10
Lost or damaged technology kits have the following replacement fees: Laptop – $100; Chromebook- $200; Filtered mobile hotspot - $35; Mouse -$10; Charger/Adapter – $15; Case – $10 (
Note: replacement costs listed here are significantly lower than actual cost of each item).
Acceptable Use
Borrowers will adhere to the library’s internet acceptable use policy when using the mobile hotspot.
While checked out, the hotspot/kit remains the responsibility of the borrower. Borrowers should not lose control of the device by lending to friends or associates.
Any attempt to alter the configuration of the hotspot or the laptop/Chromebook is strictly prohibited and may result in loss of borrowing privileges.
Procedures
Hotspot Availability
Guidelines
A revocation of hotspot borrowing privileges may be appealed by written request to the Library Director.
Disclaimers
Technology Kit Availability
Guidelines
A revocation of Technology Kit borrowing privileges may be appealed by written request to the Library Director.
Disclaimers
Approved by the Board of Library Trustees 10/8/2024.
To be reviewed yearly, or as needed.
The Community Room of the Greenfield Public Library offers groups and organizations access to a Kitchenette upon special request. Use of the kitchenette must adhere to the following guidelines and conditions:>
General:
Equipment/utensils:
The kitchen provides access to:
Paper cups, plates, and other supplies must be provided by the group or organization and removed at the conclusion of the event/program.
Disclaimer:
Approved by the Board of Library Trustees 9/12/2023.
To be reviewed yearly, or as needed.
Welcome to the Greenfield Public Library
Parking at the library
The large parking lot adjacent to the library offers free parking to library patrons during the library’s opening hours. Commuter parking, EV charging stations and handicap parking are all available.
Entering the library
There are two entrances to the library. The side entrance is the closest to the parking area. The main entrance is accessible via Main Street. Both entrances are handicap accessible.
Group Visits
The Greenfield Public Library encourages group visits, including tours, to the library by local schools, organizations, and groups. A group is defined as having more than 4 individuals whose purpose is beyond regular library activities (i.e. borrowing books, using computers, etc.).
An appointment must be scheduled.
Because we have a very busy schedule with various library programs, we ask that any group that plans to visit the library to schedule an appointment at least a week prior to their visit, even if staff assistance is not required. In this way, we can avoid conflicts between groups and provide better assistance to all our users.
Groups must have a purpose for their visit.
When a group comes with a clear purpose, library staff can provide the group with needed services while maintaining an orderly and educational atmosphere for all our patrons. This is especially important for large groups and for k-12 school visits. Students learn to use the library and appreciate library resources when they have a positive library experience.
Groups must be well-supervised.
Teachers or adult leaders/supervisors must remain with the group at all times. Groups should not split up to different areas of the library unless each part of the group has a teacher or leader/supervisor with them.
Storytimes can be arranged for special groups.
The group needs to contact the library at least two weeks in advance to arrange a time, date, and space. If a theme is required, the library needs to be told at the time the event is scheduled. Although we would like to have groups visit as often as possible, we do have a very busy schedule, and sometimes not enough staff to go around. For that reason, we cannot schedule preschool Storytime visits more than one time per month for the same class.
Reference Assistance or Librarian Speaker can be arranged.
Library Reference assistance or a librarian speaking to the class can be arranged for class visits with prior notification. Please call the library at least two weeks ahead of time, so we can rearrange our schedule if needed.
Special collections of books can be pulled.
Collections of books can be pulled for a Reference shelf or for a class visit. Please call us before the assignment is given to children, so that the books are still here for the class. We can also get books from other libraries on specific topics, but need to be informed at least two weeks prior to the class visit.
Meeting rooms are available.
Arrangements to use special areas of the library (i.e. the Community Meeting Room, the Conference Room, Makerspace or the Local History Room) need to be scheduled WELL IN ADVANCE. Some of these rooms are booked months ahead of time, so call as soon as possible.
Approved by the Board of Library Trustees 12/16/2024.
To be reviewed yearly, or as needed.
The purpose of Greenfield Public Library’s Makerspace is to support and foster creative learning in a library setting. Instructors may hold programs in the Makerspace on a wide variety of topics. Individuals may also use the makerspace for their own projects.
Programs and tools in the Makerspace Room are intended for ages 13 and up except in the case of specific upper elementary programming. Open crafting in the Makerspace is for ages 12 and up, under 12 must be accompanied by a parent or adult.
Equipment in the Makerspace is available for independent use (outside of a group classroom setting) by the public after an individual has been trained by library staff or volunteers on use of individual equipment. First time independent users of the room must sign an acknowledgement of risk and release form. For makers under 18, a parent or guardian must sign the release form.
Upon signing a release form a notation will be made on the patron's library record: “GPL MS Agreement” with the day’s date. The agreement is good for 2 years at which point individuals will be retrained on equipment.
Tools and equipment in the Makerspace are available on a first-come, first-served basis. There is no charge to use the tools. Makers may be responsible for their own materials, such as vinyl for the Cricut or fabric and thread for the sewing machine. Makers are welcome to bring in their own materials, pending staff approval.
First time users of certain tools must attend scheduled training(s) in how to use the equipment. After that, instruction will be available on an as-needed basis depending on staff availability. This includes, but may not be limited to: sewing machines, Cricut, button makers. This list is subject to grow and change as our makerspace develops.
For equipment such as sewing machines and the Cricut machine, patrons may sign out to use them for two (2) hours at a time; they may extend their time if no one is waiting for the equipment at the end of their time slot. Patrons may use only one machine at a time. The Makerspace is available from one half hour after the library opens to one half hour before it closes.
Behavior in the Makerspace must follow the Library’s Behavior Guidelines and Makerspace Behavior Guidelines posted in the room.
The Makerspace may not be used at any time for commercial use. No selling items created in the GPL Makerspace.
The Library reserves the right to halt the production of a product in the event that the product is something that can be used illegally. All projects created within the Makerspace must respect the intellectual property of others and follow all U.S. copyright laws. Users may provide their own materials for projects, but must follow guidelines for acceptable materials as outlined on the Makerspace LibGuide. Staff have the right to refuse any materials or projects.
Food is only allowed as part of programs offered in the space.
Makerspace Safety Guidelines
Approved by the Board of Library Trustees 12/16/2024.
To be reviewed yearly, or as needed.
Fee Schedule for Use of Library Meeting Rooms
The Trustees of the Greenfield Public Library have approved a fee schedule for certain uses of the library’s meeting rooms, effective January 1, 2026 (see chart below). While a meeting room policy has been in place since the opening of the new building, the updated schedule reflects current demand and aligns with practices at public libraries across the state. The new fees will allow additional types of organizations, including private parties/events and for-profit entities, to reserve these meeting rooms. Complete details are available in the library’s meeting room policy on the library’s website.
Municipal departments and Franklin County volunteer organizations holding meetings or offering free, public events will continue to be able to use the meeting rooms once per month at no charge, subject to availability.
Please note that meeting rooms are available only during library open hours.
Beginning December 22, any non-library events in the “pay for use” category booked for 2026 will be subject to the new fee schedule.
All fees collected will support the library’s materials budget. Payment for fees must be paid in advance of the scheduled meeting by cash or check. Checks can be made out to 'City of Greenfield' with 'GPL Meeting Room Fee' in the memo field.
|
Event Type |
Conference Room |
Meeting Room |
Notes |
|
Free – Library, Municipal, Franklin County Volunteer Organizations |
Free |
Free |
|
|
Franklin County Non-Profit Organizations |
$10/hr (up to 4 hrs) $60 all-day |
$20/hr (up to 4 hrs) $120 all-day |
All-day = 9:30am–4:45pm. Sponsor responsible for setup, cleanup, and trash removal. |
|
Regional Non-Profit Organization (outside of Franklin County) |
$15/hr (up to 4 hrs) $90 all-day |
$25/hr (up to 4 hrs) $150 all-day |
All-day = 9:30am–4:45pm. Sponsor responsible for setup, cleanup, and trash removal. |
|
501(c)(3) Free Info Presentation |
$15/hr (up to 4 hrs) $90 all-day |
$25/hr (up to 4 hrs) $150 all-day |
All-day = 9:30am–4:45pm. Sponsor responsible for setup, cleanup, and trash removal. |
|
Event w/ Admission, Fundraiser, Donation – Civic or 501(c)(3) |
$25/hr (up to 4 hrs) $150 all-day |
$40/hr (up to 4 hrs) $200 all-day |
All-day = 9:30am–4:45pm. Sponsor responsible for setup, cleanup, and trash removal. |
|
Event w/ Admission, Fundraiser – Sponsored by Business |
$50/hr (up to 4 hrs) $300 all-day |
$80/hr (up to 4 hrs) $400 all-day |
All-day = 9:30am–4:45pm. Sponsor responsible for setup, cleanup, and trash removal. |
|
Music Recital |
Not available |
$50 flat fee |
Sponsor responsible for setup, cleanup, and trash removal. |
|
Private Parties/Events (During Open Hours Only) |
$50/hr (up to 4 hrs) $300 all-day |
$80/hr (up to 4 hrs) $400 all-day |
All-day = 9:30am–4:45pm. Sponsor responsible for setup, cleanup, and trash removal. |
The Greenfield Public Library offers two meeting rooms. Until further notice, meeting rooms will only be available during library open hours. (Mon-Wed, 9:30-8, Thu-Fri, 9:30-5, Sat 9:30-2; all meetings must end at 10 minutes before closing time.):
Each room is equipped with moveable furniture which allows for various room arrangement options. For safety reasons, the maximum capacity may not be exceeded under any circumstances.
The Library encourages events that are open to the public free of charge. In accordance with the American Library Association's Library Bill of Rights, the Library does not limit use of meeting rooms based on the subject matter or content of the meeting or on the beliefs or affiliations of the meeting's sponsors. Library meeting rooms are made available on an equitable basis, regardless of the beliefs or affiliations of the groups making the request. Moreover, meeting rooms are made available as a public service and booking a room in no way constitutes an endorsement of the program or philosophy of the group or the individuals using the facilities.
Eligible Groups (In priority order):
Guidelines:
Availability of Meeting Rooms:
Reserving Rooms:
Responsibilities of Groups Using Rooms:
Refreshments/Equipment:
Equipment/Technology:
Publicity:
Disclaimer:
Approved by the Board of Library Trustees 12/09/2025
To be reviewed yearly, or as needed.
Bulletin Board Policy
Purpose
As a resource for local information and community activities and events, The Greenfield Public Library provides bulletin board space for posting of fliers as well as public service notices of educational, cultural or community interest.
Policy
The community bulletin board may be used for the following types of information:
Bulletin boards MAY NOT be used for the following types of information:
Posting Guidelines
Approved by the Board of Library Trustees, 12/15/2023.
To be reviewed yearly, or as needed.
Lost or Damaged Items
Greenfield Public Library Items
The library will accept cash, checks, or money orders at the circulation desk for items that have been damaged, destroyed, or lost. Patrons may choose to use a credit or debit card to pay for items by accessing their library account online. Please contact the main circulation desk with any questions about replacement costs of GPL items.
GPL will accept replacement copies of books in lieu of payment if the book matches the format of the lost or damaged item and is in the same or newer condition. Music CDs or DVDs may be replaced with new copies of the exact item. We reserve the right to accept or decline an exchange based on the item’s condition.
Once an item has been paid for, GPL is unable to provide refunds.
Items Belonging to Other Libraries
Items belonging to other libraries must be paid with a check or money order made payable to the owning library if paying in person. Patrons may also chosse to use a credit or debit card to pay for other libraries' items by accessing their library account online. Contact either the main circulation desk or the owning library for additional information.
Recycling Policy
In accordance with the regulations and policies set forth by the City of Greenfield, the Greenfield Public Library adheres to the recycling program established by the City for its residents and departments. Information regarding the City of Greenfield’s Trash, Recycling & Compost programs can be found on the City’s website or via the following links:
City of Greenfield Trash, Recycling & Compost
City of Greenfield Recycled Product Purchasing Policy
(for City Departments)
Reduce, Reuse, Recycling Brochure
The Greenfield Public Library is dedicated to minimizing waste and lessening our environmental footprint through proactive recycling and waste reduction efforts.
Waste Storage & Collection
Designated areas are provided for waste collection and recycling, accessible to both haulers and building occupants. These areas include:
Collection and storage areas will display posted signs with a QR code linking to educational resources provided by the City of Greenfield DPW Trash, Recycling, and Compost webpage, including the "Reduce, Reuse, Recycling" Brochure and "Beyond the Bin" materials, updated annually.
Recyclable materials:
Recyclable materials will include mixed paper, corrugated cardboard, glass, plastics and metals.
Electronics (e-waste)
The IT department at the City of Greenfield facilitates the removal and recycling of electronic equipment for various city departments. Below is an overview of their procedure:
Miscellaneous items from City Departments
Various items, including mercury-containing items, batteries, and e-waste, which City Departments are discarding, can be gathered and disposed of at the nearby transfer station with assistance from a member of the Department of Public Works (DPW).
Waste Reduction:
To minimize waste, we will avoid single-use plastic products whenever possible, prioritize eco-friendly alternatives, limit printed documents or use double-sided printing, and encourage electronic communication and documentation. Bottle fillers have been installed to promote reusable water bottles.
Education:
Employees, contractors, and visitors will receive guidance on adhering to recycling and waste practices within library facilities.
The recycling policy will be available on the Library website for reference.
Approved by the Board of Library Trustees, 06/11/2024
To be reviewed yearly, or as needed.
Staffing
The Greenfield Public Library is committed to providing sufficient staffing of the Library required to:
The following policies are adopted to support these objectives:
A staff member is defined as a paid employee who provides regular library services to patrons.
In the event that the minimum staffing requirement is not met, the following steps may be taken:
Third-Party Collection/Donation Policy
The Greenfield Public Library deeply appreciates the community's philanthropic spirit and the valuable work performed by non-profit organizations. We are regularly approached with requests to serve as a convenient drop-off point for various collection and donation drives.
While we recognize the benefit of such initiatives to our community, the Greenfield Public Library is regrettably unable to accommodate requests to host third-party collection boxes or act as a general donation drop-off location for the following reasons:
We encourage non-profit organizations seeking donation drop-off points to explore alternative community venues that possess the appropriate space, resources, and infrastructure to manage such initiatives effectively and safely. The Greenfield Public Library is committed to supporting our community through our established programs and services.
We thank you for your understanding in this matter.
Approved by the Board of Library Trustees 12/9/2025.
To be reviewed yearly, or as needed.
The Greenfield Public Library Board of Trustees has voted to charge an annual fee of $35 per card to out of state residents or those who live in towns with non-certified libraries. If you live out of state or your town's library is not certified by the Commonwealth of Massachusetts, payment of this fee is required to access the Greenfield Public Library's services.
All libraries in the state must annually apply to the Massachusetts Board of Library Commissioners to receive certification. To remain certified, Greenfield Public Library must meet the criteria and standards for Public Library Service as stated under Massachusetts General Laws. Among these requirements are a specified number of hours open to the public and a minimum budget. As the county's largest library, with the most number of hours of operation, the Greenfield Library provides significant services to residents of neighboring communities, including access to CWMARS services. In order to meet these criteria, the Greenfield Board of Trustees seriously examines how our resources are best used.
Our staff and facilities are placed under a great strain to provide these reciprocal borrowing privileges. In fact, over 41% of the Greenfield Library's demand is from non-resident use! While Greenfield receives a small reimbursement from the state for serving non-residents, we receive no reimbursement for serving residents of communities whose libraries do not meet state requirements.
The GPL welcomes all visitors. This policy is the best way for us to continue providing a high level of service to all and is consistent with policies in effect at many other libraries in MA and in other states.
Other libraries can choose to deny all borrowing to residents from out of state or of any town that is not certified.
We encourage residents of non-certified or decertified municipalities to discuss the benefits of pursuing certification with their town librarian and/or the Mass. Board of Library Commissioners (617-725-1860/800-952-7403 in MA). Benefits include state aid funds, ability to apply for federal and state grant funding to improve library services and resources, as well as full participation in regional computer networks. Strong libraries help build strong communities.
Every town needs to do its part to support public libraries and help to provide these important services to all. Please contact your local library or town officials to express your views on this situation.
Approved by the Board of Library Trustees 09/21/2007.
To be reviewed yearly, or as needed.
The Greenfield Public Library (GPL) supports its mission of informing, enriching, and empowering all citizens by developing and presenting programs that provide additional opportunities for information, learning, and development. Programs are viewed as an alternative method of delivery for the same experiences and principles put forth by print and nonprint library materials.
General Guidelines
Specific Guidelines
Those interested in presenting a program at the Greenfield Public Library may complete our Program Proposal Form. A member of the Programming Committee will contact applicants once a decision has been made regarding the proposal.
All complaints concerning library programs must be documented on the Request for Reconsideration of Library Resources form, signed by the complainant and given to the Library Director who will respond in writing within 30 days. If the matter cannot be resolved at this level, the complainant may request consideration by the Board of Trustees. If the complainant meets with the Board of Trustees, the meeting will be subject to the open meeting law.
Approved by the Board of Library Trustees 12/16/2024.
To be reviewed yearly, or as needed.
Replacement of Lost or Damaged Items
Greenfield Public Library Items
The library will accept cash, checks, or money orders at the circulation desk for items that have been damaged, destroyed, or lost. Patrons may choose to use a credit or debit card to pay for items by accessing their library account online. Please contact the main circulation desk with any questions about replacement costs of GPL items.
GPL will accept replacement copies of books in lieu of payment if the book matches the format of the lost or damaged item and is in the same or newer condition. Music CDs or DVDs may be replaced with new copies of the exact item. We reserve the right to accept or decline an exchange based on the item's condition.
Once an item has been paid for, GPL is unable to provide refunds.
Items Belonging to Other Libraries
Items belonging to other libraries must be paid with a check or money order made payable to the owning library. Contact either the main circulation desk or the owning library for additional information.
The Board of Trustees of the Greenfield Public Library endorses the American Library Association’s Library Bill of Rights and the Freedom to Read Statement as in existence on the day this policy is adopted.
A CWMARS cardholder who is a library patron in good standing may request the review of material owned by the library, a service offered by the library, a program being offered at the library, or a library display. All of the above are judged on the basis of the work as a whole, not on a part taken out of context. The steps for a formal request are as follows:
Under Chapter 78, Section 33, of the Massachusetts General Laws: Policy for Selection and Use of Library Materials and Facilities, no employee shall be dismissed for the selection of library materials when the selection is made in good faith and in accordance with the standards of the American Library Association.
Approved by the Board of Library Trustees 12/16/2024
To be reviewed yearly, or as needed.
The Greenfield Public Library provides three quiet study rooms on the second floor: one can seat up to two people, one that seats up to four people, and one room that seats up to six. The Study Rooms are available free of charge.
Room Usage:
The following groups are invited to use the Study Rooms:
Guidelines:
Reserving Study Rooms:
Limitations on Room Use:
Tutors:
Exceptions:
Approved by the Board of Library Trustees 02/11/2025
To be reviewed yearly, or as needed.
The Greenfield Public Library welcomes partnerships with local organizations, agencies, and community groups that serve the informational, educational, cultural, and civic needs of our community. Tabling provides an opportunity for organizations to share information and engage with library visitors in a manner consistent with the Library's mission.
Use of library space for tabling is subject to the following criteria and guidelines.
Eligibility Criteria
Organizations requesting to table at the Library must:
Guidelines for Tabling
Scheduling and Approval
Disclaimer
Permission to table at the Greenfield Public Library does not constitue endorsement of an organization, its views, or its services by the Library or the City of Greenfield.
Approved by the Board of Library Trustees 03/06/2026
To be reviewed yearly, or as needed.
The staff of the Teen Room at the Greenfield Public Library strives to create a safe, respectful, warm, inviting and fun environment for young adults.
The Teen Room represents the Library's effort to adhere to https://www.ala.org/yalsa/guidelines/teenspaces pertaining to teen rooms, ensuring that students in grades 7 through 12 have a place that is safe, relaxing, and responsive to their library needs and interests. Quality library service to teens must be provided by staff who understand and respect their unique informational, educational and recreational needs. In accordance with the principles expressed in the Library Bill of Rights and Free Access to Libraries for Minors (Intellectual Freedom Manual, 7th edition, ALA, 2006), teenagers must have access on an equal basis with adults to all the services and materials the library provides. Cooperation among public, school and other libraries in the community is essential to serving teens.
For the protection and well-being of our teen patrons, the Trustees have implemented the following rules to help all enjoy their time at the library.
Library Cards:
General Use:
Patron Privacy:
Materials Selection:
Behavior in the Teen Room and Library:
Library Programs:
Computer/Technology use:
Food:
Unexpected Closings (emergencies or inclement weather):
Approved by the Board of Library Trustees 10/8/2024.
To be reviewed yearly, or as needed.
The Greenfield Public Library deeply appreciates the community's philanthropic spirit and the valuable work performed by non-profit organizations. We are regularly approached with requests to serve as a convenient drop-off point for various collection and donation drives.
While we recognize the benefit of such initiatives to our community, the Greenfield Public Library is regrettably unable to accommodate requests to host third-party collection boxes or act as a general donation drop-off location for the following reasons:
We encourage non-profit organizations seeking donation drop-off points to explore alternative community venues that possess the appropriate space, resources, and infrastructure to manage such initiatives effectively and safely. The Greenfield Public Library is committed to supporting our community through our established programs and services.
We thank you for your understanding in this matter.
Approved by the Board of Library Trustees 12/9/2025.
To be reviewed yearly, or as needed.
At the Greenfield Public Library, our goal is to provide a welcoming and safe environment for all patrons and staff. When an individual violates the Library’s Acceptable Behavior Policy, Computers and Internet Policy, or engages in criminal activity, they may be issued a trespass order, which legally bars them from the library. A safety matrix is used as a framework for determining the level of offense and the appropriate consequence.
When a Trespass Is Warranted
1. Recording the Incident
If a patron causes a disturbance or violates library policies, staff will document the incident using an Incident Report Form.
2. Determining the Need for a Trespass
The decision to issue a trespass is based on:
The Library Director, in consultation with staff, will determine whether issuing a trespass is necessary.
3. Approval from the Mayor
Before proceeding, the Library Director must notify the Mayor and obtain approval to issue the trespass.
4. Filing the Trespass Notice
Once approved, the Library Director will:
5. Serving the Notice
Appeals Process
An individual may request an appeal of the trespass order. If an appeal is requested:
If the Individual Returns to the Library
If a trespassed individual returns to the library outside of approved circumstances, staff must contact the police and request their removal.
Duration and Renewal of a Trespass
Approved by the Board of Library Trustees 03/06/2026
To be reviewed yearly, or as needed.
Library Hours
Mon-Wed 9:30am-8pm
Thu-Fri 9:30am-5pm
Sat 9:30am-2pm
For security purposes, the upstairs floor closes 15 minutes before closing time. Main doors are locked 5 minutes before closing.
PHONE NUMBERS
- Circulation Desk: 413-772-1544, option 4
- Children’s Room: 413-772-1544, option 5
- Information Services: 413-772-1544, option 6
MAILING ADDRESS
- Greenfield Public Library
412 Main Street
Greenfield, MA 01301
LIBRARY DIRECTOR, Anna Bognolo
- 413-772-1544 x 5109
- anna.bognolo@greenfield-ma.gov
LIBRARY TRUSTEES
- librarian@greenfieldpubliclibrary.org (attn: trustees)