Replacement of Lost or Damaged Items
Greenfield Public Library Items
The library will accept cash, checks, or money orders at the circulation desk for items that have been damaged, destroyed, or lost. Patrons may choose to use a credit or debit card to pay for items by accessing their library account online.Please contact the main circulation desk with any questions about replacement costs of GPL items.
GPL will accept replacement copies of books in lieu of payment if the book matches the format of the lost or damaged item and is in the same or newer condition. Music CDs or DVDs may be replaced with new copies of the exact item. We reserve the right to accept or decline an exchange based on the item’s condition.
Once an item has been paid for, GPL is unable to provide refunds.
Items Belonging to Other Libraries
Items belonging to other libraries must be paid with a check or money order made payable to the owning library. Contact either the main circulation desk or the owning library for additional information.
GPL is open at the following times:
- Monday-Wednesday from 9:30am-8pm
- Thursday-Friday from 9:30am-5pm
- Saturday from 9:30am-2pm
Call or email us with any questions you may have.
- Circulation Desk: 413-772-1544, option 4
- Children’s Room: 413-772-1544, option 5
- Information Services: 413-772-1544, option 6
- Greenfield Public Library
- 402 Main Street
- Greenfield, MA 01301
LIBRARY DIRECTOR, Ellen Boyer
- 413-772-1544 x 5109